Case Manager Willets Point

The Case Manager, Permanent Housing is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing.

ESSENTIAL DUTIES:

Provide direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goals

Conduct initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and provide crisis intervention when needed

Conduct psychosocial evaluations

Connect clients to psychiatric services

Connect clients to medical treatment and substance use treatment facilities when applicable

Connect clients to job training programs, recreational activities, community services, food and nutrition programs

Obtain identification, public benefits, and other applicable income sources for clients

Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans

Assist clients with preparation of documents needed for recertification and maintaining their housing

Escort clients to appointments when needed

Maintain record keeping in compliance with agency standards as well as those of City and State agencies

Intervene in crisis situations

Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures

Performs other related duties as assigned

MINIMUM QUALIFICATIONS

Bachelor’s Degree or equivalent work experience

Two years of experience working with homeless adults and substance abuse issues preferred

Experience with harm reduction and motivational interviewing techniques strongly preferred

Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

Excellent writing and communication skills

Bilingual Spanish/English is preferred