Case Manager, Outreach

Reporting to the Team Leader, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals

Conduct psychosocial evaluations

Connect clients to psychiatric services

Connect clients to medical treatment and substance use treatment facilities when applicable

Obtain identification, public benefits, and other applicable income sources for clients

Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans

Prepare all documentation for housing applications

Assist and counsel clients in the process of obtaining permanent housing

Maintain record keeping in compliance with agency standards as well as those of City and State agencies

Intervene in crisis situations

Escort clients to appointments when needed

Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures

Performs other related duties as assigned

MINIMUM QUALIFICATIONS

Bachelor’s Degree or equivalent work experience

Two years of experience working with homeless adults and substance abuse issues preferred

Experience with harm reduction and motivational interviewing techniques strongly preferred

Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment

Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

Excellent writing and communication skills

Bilingual Spanish/English is preferred