PCA Coordinator – Bilingual in Spanish & English

PCA Coordinator – Bilingual in Spanish & English

Location: Inwood, NY

Employment Type: Full-Time

Salary: $23–$26 per hour

Language Requirement: Bilingual in Spanish & English

About Rockaway Home Care

Rockaway Home Care is a nonprofit 501(c)(3) home care agency committed to providing compassionate, individualized care to patients in their homes and communities. Guided by our philosophy, "You're not a patient, you're family," we strive to create a supportive environment for both the patients we serve and the employees who make our work possible.

Our PCA Coordinators play an essential role in supporting caregivers, patients, and their families by helping ensure care is properly coordinated, schedules are maintained, and patients receive reliable and consistent care at home.

The Role

As a PCA Coordinator with Rockaway Home Care, you'll have the opportunity to make a meaningful difference in the lives of our patients and their families. With our commitment to providing high-quality, compassionate care in the comfort of their own homes, you'll be a vital part of our mission to deliver exceptional patient outcomes.

In this role, you'll coordinate Home Health Aide (HHA) and Personal Care Aide (PCA) schedules, manage patient assignments, communicate with caregivers and families, and help resolve day-to-day scheduling and care coordination needs.

If you're organized, dependable, bilingual in Spanish and English, and passionate about supporting caregivers and patients, we want to hear from you!

Your Organization. Your Communication. Your Impact.

We understand that successful home care coordination requires more than filling shifts. Clear communication, attention to detail, consistent follow-up, and a compassionate approach are essential to helping caregivers and patients feel supported.

As part of our Inwood team, you'll work closely with caregivers, patients, families, and internal departments to help ensure the right aide is matched with the right case and care continues as smoothly as possible.

Compensation & Benefits

• Competitive Pay: $23–$26 per hour
• Employment Type: Full-time position
• Supportive Team: Work collaboratively with caregivers and internal office teams
• Meaningful Work: Help patients receive consistent care while supporting the caregivers who serve them

Responsibilities

As a PCA Coordinator with Rockaway Home Care, you will support daily scheduling, caregiver assignments, and communication to help ensure reliable and consistent patient care.

Your responsibilities will include

• Coordinate PCA and HHA schedules and patient assignments
• Communicate professionally with caregivers, patients, families, and office staff
• Help fill open shifts and address scheduling changes
• Support caregivers with questions, updates, and assignment details
• Help ensure patients receive reliable and consistent care
• Track caregiver availability, attendance, and call-outs
• Assist with onboarding and placement of new caregivers
• Maintain accurate records and update scheduling systems as needed
• Collaborate with nursing, intake, HR, and administrative teams
• Help resolve daily scheduling and care coordination issues professionally
• Provide a supportive and respectful experience for caregivers, patients, and families

Qualifications

Bilingual proficiency in Spanish and English is required

• Strong verbal and written communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• Comfortable communicating with caregivers, patients, and families
• Excellent organizational skills and attention to detail
• Basic computer skills and ability to learn scheduling systems
• Professional, patient, dependable, and solution-focused approach
• Ability to meet all company hiring and onboarding requirements

Preferred Qualifications

At least one year of relevant experience preferred

• Experience working with PCA or HHA caregivers
• Knowledge of home care, Medicaid, Managed Long-Term Care (MLTC), or community-based care
• Prior experience in home care coordination, staffing, scheduling, HR, or healthcare administration
• Strong problem-solving and follow-up skills
• Additional language skills, including Creole, are a plus

Apply Today

Ready for a PCA Coordinator opportunity where your communication, organization, and problem-solving skills can make a meaningful difference?

Join Rockaway Home Care and help support caregivers, patients, and families throughout Inwood, NY.

If you're bilingual in Spanish and English, enjoy coordinating schedules, and want to contribute to a compassionate home care team, we encourage you to apply.

Apply today to join Rockaway Home Care as a PCA Coordinator.

Rockaway Home Care is an Equal Opportunity Employer.