Front Desk Concierge

When you work at Regency Oaks , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you.

Regency Oaks is hiring for a Full-time Front Desk Concierge !

RESPONSIBILITIES

The Front desk/Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

Location: Clearwater, FL

Hours: Full-time

Saturday 8:00a to 4:00p; Sunday 8:00a to 4:00p; Monday 4:00p to 12:00; Tuesday 4:00p to 12:00

What We Offer

• $15.00/hour
• Paid Orientation
• Employee Meal Plan
• Full Benefits
• Vacation and Holiday Pay
• Scholarship Program/Tuition Reimbursement

DUTIES

• Provide on-going switchboard/telephone coverage.
• Distribute packages, business mail and magazines.
• Maintain visitor sign-in logs.
• Monitor closed circuit security TV cameras and fire alarm board (where applicable).
• Maintain security for admittance to all entries accessible to public.
• Prepare maintenance work orders as requested by residents and staff.
• Prepare correspondence, memo, and other documents.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• PRN - On-call

QUALIFICATIONS

• High School graduate.

2 Ability to communicate efficiently in English using proper grammar in a pleasant manner.

• Typing and experience with Microsoft Office software.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
• Background Screening through AHCA - https://info.flclearinghouse.com

WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
• Extraordinary Reward Program, because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits, because we value health and wellness for you and your family.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement

HOSPITALITY FOCUS:

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Equal Opportunity Employer

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