Medical Assistant II-Riley Pediatrics Primary Care - Avon

Medical Assistant - Pediatrics | IU Health West Hospital

• Location: IU Health West Hospital, 1111 N. Ronald Reagan Parkway, Suite C 1600, Avon, IN 46123
• Schedule: Full-time, Monday-Friday with no nights and no holidays

Why Join This Team?

• Work with a pediatric patient population in a fast-paced outpatient clinic
• No prior experience required
• Supportive, collaborative, family-oriented culture
• No nights or holiday requirements
• Very occasional Saturday clinic (7:30 AM - 12:00 PM)
• Cross-training throughout the clinic for professional growth
• Opportunity to learn from and work with multiple providers
• Diverse daily responsibilities with strong team support

Schedule

• Monday through Friday
• Hours vary between 7:15 AM and 6:00 PM
• Occasional Saturday clinic coverage
• No nights
• No holidays

What You'll Do

• Room approximately 20-25 patients per day
• Complete pre-visit planning activities
• Manage patient and provider message pools
• Perform administrative tasks between patient visits
• Support multiple providers throughout the clinic
• Work in a cross-trained environment based on clinic needs

Ideal Candidate

• Certified Medical Assistant credential required
• Team-oriented and collaborative
• Adaptable and flexible with changing priorities
• Positive attitude and strong communication skills
• Comfortable supporting multiple providers
• Able to thrive in a fast-paced clinic setting
• Interested in pediatric patient care

Team Culture

Three words that describe the team

• Collaborative
• Supportive
• Family-oriented

Successful team members

• Enjoy teamwork and collaboration
• Take initiative
• Adapt quickly to change
• Enjoy variety in their workday
• Contribute to a positive clinic environment

Clinic Environment

• Fast-paced outpatient pediatric practice
• Patients roomed every 15-20 minutes
• Strong focus on clinic flow and efficiency
• Medical Assistants support multiple providers
• Provider assignments may change based on patient care needs
• Flexibility and adaptability are essential

Why Employees Stay

• Strong team atmosphere
• Trusted, supportive coworkers
• Leadership that invests in employee success
• Ongoing learning through provider cross-training
• Advancement and development opportunities
• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

Join a collaborative pediatric clinic team at IU Health West in Avon. This full-time Medical Assistant opportunity offers a supportive, family-oriented culture, no nights, no holidays, and opportunities for career growth. New graduates are encouraged to apply.

In this dynamic outpatient pediatric setting, Medical Assistants work closely with multiple providers and gain valuable experience through cross-training across the clinic. If you're an adaptable, team-focused professional who enjoys variety, takes initiative, and is passionate about providing exceptional pediatric care, we'd love to hear from you.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.