Medical Assistant II-Physical Med & Rehab-Neurosciences

Medical Assistant II - Physical Medicine & Rehabilitation (PM&R) / Neurosciences

Join a collaborative outpatient clinic team currently supporting Physical Medicine & Rehabilitation (PM&R), also known as Physiatry. This role provides direct patient care support and assists providers in delivering specialized treatments that help patients improve function, mobility, and quality of life following injury, illness, or chronic conditions.

As our clinic transitions into the broader Neurosciences service line, Medical Assistants may have opportunities to support related specialties including Neurology, Neurosurgery, Pain Management, and PM&R, while remaining within the same clinic location.

What is Physical Medicine & Rehabilitation (PM&R)?

Physical Medicine & Rehabilitation, or Physiatry, is a medical specialty focused on restoring function, reducing pain, and improving quality of life for patients affected by injury, illness, neurological conditions, or physical disabilities. Physiatrists help patients maximize independence and daily functioning through comprehensive, non-surgical treatment plans and rehabilitative care.

Position Highlights

• Primarily supports the PM&R Clinic
• Future opportunities for cross-coverage within:
• Neurology
• Neurosurgery
• Pain Management
• PM&R
• Current location: Physical Location/Address of Clinic: IU Health Neurosciene Center, 355 W. 16th Street, Suite 3800
• No travel between locations required
• Floating, when needed, occurs only within the same Neurosciences floor/location
• Opportunity to work in a growing Neurosciences practice utilizing a collaborative staffing model

Primary Responsibilities

• Room patients and obtain/document vital signs
• Perform standard Medical Assistant duties
• Prepare and set up sterile trays for ultrasound-guided injections
• Reconstitute and prepare Botox for procedures
• Support patient recovery areas following fluoroscopy-guided injections
• Perform occasional blood draws
• Conduct occasional urine dip testing
• Assist providers and clinical staff to ensure efficient clinic operations
• Maintain accurate documentation and support high-quality patient care

Schedule

• Preferred schedule: Monday-Friday, 8:00 AM - 4:30 PM
• Minor schedule adjustments may be considered based on clinic and patient care needs

Department & Clinic Information

• Currently aligned with Physical Medicine & Rehabilitation (PM&R)
• Transitioning into the Neurosciences service line, which includes:
• PM&R
• Neurology
• Neurosurgery
• Pain Management
• Clinic is evolving to a:
• Hospital-based clinic model
• New physical location following the new year
• Cluster staffing model supporting collaboration across Neuroscience specialties on the same floor

Ideal Candidate

• Certified or experienced Medical Assistant with strong clinical skills preferred
• Comfortable working in a fast-paced specialty clinic environment
• Experience with injections, sterile procedures, or procedural support preferred
• Flexible and team-oriented with a willingness to support multiple Neuroscience specialties as needed
• Committed to delivering exceptional patient care and improving patient outcomes

Why Join IU Health?

• Comprehensive benefits package designed to support your health, wellness, and financial future Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly financial incentives
• Opportunities for career advancement within Indiana's largest healthcare system
• Collaborative and patient-centered work environment

Join a team dedicated to helping patients regain function, improve mobility, manage pain, and achieve their highest level of independence through exceptional rehabilitative and neuroscience care.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.