Medical Asst FP

LOCATION : KONA COMMUNITY HOSPITAL | Oncology

POSITION STATUS : 1.00 | Permanent

SALARY RANGE : BU10 | HE07

SALARY RATE: $61,188 (Annual) based on FTE

JOB DUTIES

• Prepare and administer prescribed selected medications (e.g., oral, rectal, inhalation, subcutaneous, intradermal, intramuscular, ear, nose, eye, topical, intravascular, and vaginal), record time and amount administered in patient's chart; observe patient for reactions to medication; document observations and report changes to licensed personnel.
• Determine proper vaccine intervals based on CDC guidelines and administer age-appropriate immunizations as directed by a licensed provider.
• Prepare patients for examination by dressing and gowning them for the examination. Assist physicians as needed in the examination or treatment of the patient (e.g., turn patient, hand instruments to physician, etc.).
• Obtains patient history and vital signs; documents into record. Takes temperature, pulse, respiration, blood pressure, height and weight; accurately record on appropriate forms in patient’s chart and report all abnormal readings or sudden changes to licensed personnel.
• Assists licensed personnel with procedures and/or treatment, and other clinical activities; ensures the appropriate paperwork is signed by patient; the room is prepared with the appropriate equipment, supplies, and medications.
• Collect and examine specimens and conduct point of care testing as needed. Label specimens appropriately, document within the EMR, and prepare for diagnostic send out to the laboratory. Report all abnormal results to licensed personnel.
• Perform urinary catheterization via sterile technique and collect necessary specimens for evaluation
• Perform skin preparations for application of aseptic dressings; apply slings and ace bandages. Fit and instruct patients in the use of crutches; apply eye patches; and assist with casting.
• Remove sutures and/or staples as directed by a licensed provider.
• Apply oxygen via nasal cannula, simple mask and/or nebulizer mask, as directed by licensed personnel.
• Set up and perform EKG monitoring or other cardiac monitoring systems.
• Carry out cardiopulmonary resuscitation on patients in cardiac or respiratory arrest. Respond to emergency codes.
• Provide patient specific education as directed by licensed personnel.
• Trains new employees and acquaints them with their responsibilities, department and administrative policies, safety, fire and emergency procedures.
• Answer phones, take messages, documents within the EMR using SBAR format, pass information to other staff, and generally assist with all duties of clinic as appropriate.
• Respond politely to all patient requests and inquiries.
• Communicate and interact with patients, families and co-workers in a positive, courteous, and respectful manner.
• Adapts to changing clinic needs and supports clinic, hospital philosophy, goals and objectives.
• Monitor and maintain environment of care safety checklist items, and daily/weekly equipment checks. Send completed lists to quality management department every month.
• Inspect oxygen levels in tanks and replace as necessary. Ensure that reserve supply of tanks is available.
• Adhere to safety/infection control policies and procedures. Report unsafe equipment, remove from use, communicate with responsible department according to policy, and assure follow-up.
• Assures that all equipment necessary for provision of care is readily available and in working order to include cleaning, packing, autoclaving equipment as needed.
• Maintain a clean, well-stocked, safe environment for patients and staff. Keep patient care and utility areas neat and organized.
• Use the principles of growth and development of each patient’s age-specific needs and assists in providing age-specific treatment and care.
• Uses the principles of pain management in assisting each patient to be as comfortable and pain free as possible.
• Uses knowledge of different cultural specific needs of each patient in assisting in treatment and care.
• Reports incidents and unusual occurrences according to department policies.
• Maintain the strictest confidentiality of all facility and facility-related employee information.
• Follows and maintains clinic practices and procedures within all applicable rules, policies, laws, regulations and accreditation requirements.
• Participates in all departmental activities including, Joint Commission, Safety programs, Disaster Drills, Performance Improvement, Infection Control and any other requirements that are assigned or directed by management.
• Maintains competencies through continuing education and credentialing, in-services and/or unit/hospital competencies within appropriate time frame.

Other Duties In addition to the key duties and responsibilities, this position may be assigned to: Schedules and confirms appointments, process referrals, contacts patients for follow-up and/or instructions; obtain insurance pre-authorization prior to performing a procedure, scheduling a diagnostic study, and processing non-covered medications or treatments; understands billing procedures and obtains all necessary information to ensure bills are paid in a timely and accurate manner; remains current with changes in insurance plan guidelines or regulations, and communicates these changes to physicians and staff; transfers and transports patients as needed; observe and watch patient at all times, providing a safe environment through proper care and handling; notify appropriate personnel of patient’s arrival to insure continuity of care and proper identification and observation; clean rooms and equipment; maintain patient flow; assist other clinical staff as needed; and perform other related duties as assigned.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Other information:

Experience and Essential Knowledge and Abilities:

FULL PERFORMANCE LEVEL EXPERIENCE REQUIREMENTS: One (1) year of progressively responsible work experience as a Medical Assistant in an Outpatient Clinic or similar health institution setting assisting professional licensed clinical staff in the provision of care to outpatient patients. Such experience must have demonstrated knowledge of emergency medical practices, techniques and procedures; functional anatomy and human physiology.

Substitutions Allowed

• Current license as a Licensed Practical Nurse substitutes for the experience required for the full performance level.
• One (1) year of work experience as an EMT or Paramedic substitutes for the experience required for the full performance level.

Certification Required

• Medical Assistant Certification (CCMA) from the National Healthcare Association (NHA); Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from the American Medical Technologists (AMT); or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT) must be obtained at time of appointment.
• Basic Life Support (BLS) for Healthcare Workers must be obtained within six (6) months of employment.

Desirable Qualifications : Ability to handle emergency situations in a calm manner; ability to communicate and work effectively with distraught or agitated individuals.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. If a job, offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

IMPORTANT APPLICATION/EMPLOYMENT INFORMATION

Administrative Review, subsequent appeals : If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.