Referral Coordinator

Are you friendly, a quick-thinker, professional, and compassionate? Are you looking for a job that will change lives? If so, we'd love to meet you! Our team is looking for someone to join us to train as a Referral Coordinator and help support our communities. Our wonderful office is conveniently located in Goose Creek.

Referral Coordinators are key personnel in the daily operations of a home care office. From answering phones to being in the field interacting with clients and referral sources, a Referral Coordinator’s scope of responsibility is varied, fast-paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Referral Coordinator’s exciting role.

Referral Coordinator Duties include, but are not limited to

• Meeting with prospective clients
• Getting to know caregivers registered with the office
• Matching clients to caregivers that meet their needs
• Completing customer service visits with clients
• Working as a team in an office environment.

Referral Coordinator Job Requirements

• Nurturing ability (caring, empathetic, compassionate)
• Articulate, with strong verbal and written skills and a pleasant phone manner
• High level of emotional intelligence
• Creative problem-solving skills
• Organized and detailed
• Good documentation skills

Benefits of working on our Team

• 401k benefits
• Bonuses!
• Ongoing training
• PTO
• And more!

Griswold Care Pairing is one of the country’s top home care agencies, providing compassionate care 24/7 to its clients. Our purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold helps adults maintain quality of life despite advanced age or onset of illness through services including companionship care, home services, personal care, and respite care.

Griswold is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.