Scheduling Coordinator (Senior Living)-FT - Easton, MD

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic - including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland - where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

We offer rewarding career opportunities that include

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Scheduling Coordinator to join our team.

Responsibilities

• Is responsible for the coordination of patient visits, maintenance and upkeep of scheduling records and log books.
• Staffing coordination duties include the accurate and timely communication of scheduling changes of health and wellness staff.
• Maintains a current client roster with necessary information.
• Updates logs and schedule sheets.
• Prepares weekly schedule for health and wellness staff to include care team members and med techs.
• Assists in training new team members.
• Assists in coordinating services provided to patients.
• Controls and monitors schedule changes.
• Obtains weekly visit count and reports results to the Clinical Supervisor.
• Assists in relaying messages to field staff, office staff and community liaisons, gives and takes reports from the on-call coordinator.
• Takes on call on rotation and fills in as needed.
• Accurately process new patient referral information into the computer on a timely basis and create/maintain patient calendar.
• Acts as liaison among staff, patients, family, and physicians.
• Maintains an ongoing relationship with current, future and former clients, client families, company sales team, employees and outside agencies.
• Participates in company quality improvement activities.
• Understands and adheres to established policies and procedures of the community, as well as compliance to local state and federal laws.
• Answers telephone lines promptly, efficiently and channel them appropriately
• Performs other duties as assigned by the Supervisor, DCS or Administrator.

Qualifications

• Resident care experience required.
• Med Tech Certification required.
• High school diploma or equivalent required.
• Demonstrates good communication and public relations skills.
• Passion for delivering a world class customer experience.
• Microsoft Word, Excel experience.
• Must be able to travel if indicated for training and/or Discovery Communities/Properties.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!