Medical Assistant (MA) I - Benson, AZ

Job Title: Medical Assistant (MA) I

Reports To: Supervisor, Medical Support Staff

Job Summary: Under the direction of the Medical Support Staff Supervisor (MSSS) and/or assigned medical provider, this position provides direct patient care and customer service.

Essential Job Duties and Responsibilities

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified any time based on business needs.

• Assists Provider in care of the patient.
• Facilitates pre-visit planning and participates in clinic huddles.
• Prepares for patient appointment by reviewing and updating patient records.
• Enters standing orders based on diagnosis history, presenting symptoms, or preventative screening requirements.
• Performs and documents patient intake in the electronic health record following current MA rooming protocols.
• Stocks and disinfects exam rooms between patients.
• Assist providers in obtaining informed consent and performing procedures as needed.
• Performs/follows procedure for immunization and medication storage, handling, and administration.
• Performs patient check out at the end of the visit as directed by provider.
• Relays patient communication under the direction of the patient care team.
• Demonstrates competency in infection control standards and procedures as it relates to direct patient care .
• Demonstrates competency in laboratory specimen collection and processing. .
• Travels to any location as needed.
• Works assigned weekends as required.
• Other duties as assigned.

If float position

• Travels to any location needing MA coverage on short notice.

Minimum Qualifications - Education, Experience, Certificates & Licenses

• High School Diploma or GED required.
• Graduated from an accredited Medical Assistant program, completed a United States Armed Forces medical services training program, or completed a non-accredited Medical Assistant program and passed the Certified Medical Assistant exam required.
• Cardiopulmonary Resuscitation (CPR) certification required.
• Certified Medical Assistant certification required within 6 months of hire.
• Valid Fingerprint clearance card required.
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday.
• Valid driver's license and proof of insurance may be required if driving during work hours and/or if requesting mileage reimbursement. Float positions are not eligible for mileage reimbursement.

Required Language Skills

• Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
• Bilingual in English and Spanish may be preferred based on current staffing patterns, patient population, and/or duty assignment.

Physical Requirements

• Ability to frequently exert enough force to move objects weighing up to 25 pounds.
• Ability to continuously remain in a stationary position.
• Ability to constantly move about inside the workplace to assist patients, operate office or medical equipment, etc.
• Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone, other office machinery, and medical equipment.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
• Ability to discern the nature of sounds at a normal spoken volume.
• Possesses range of body motion and ability to exert enough force to lift and move adult and pediatric patients.

Other Required Knowledge, Skills, and Abilities

• Ability to perform basic medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
• Ability to gather data in an organized fashion from varied sources.
• Ability to perform variety of assignments requiring independent judgment.
• Ability to resolve challenges and work under pressure.
• Knowledge of health plans and community health centers preferred.
• Knowledge of HIPAA rules and regulations.
• Computer literacy required.

Work Environment & Conditions

• Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work frequently involves use of needles and other medical equipment with proximity to electrical current, and exposure to moving mechanical parts and some hazardous chemicals.
• Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.
• If hired for a float position, position requires frequent travel to any health center as needed.