Patient Registrar
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in Massachusetts post a median of $23.53 an hour, the middle half $22.50–$24.11, across 128 jobs that state their pay. Patient access representatives employed in Massachusetts earn a median of $24.20 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Massachusetts: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
- Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database.
- Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical Records, Nursing, Care/Case Management, Utilization Management, Physicians' offices, Patient accounts, and any other hospital departments, as may be required, to support the appropriate, accurate, safe and effective patient care.
- Initiate and maintain organized files and records, related to orders, payer authorizations, booking slips, schedules, and others per department procedure.
- Contacts patients, employers, insurers and patient representatives to obtain insurance and other information necessary to secure hospital reimbursement, verifies benefits and pre-certifies all insurance plans to ensure maximum reimbursement to the hospital.
- Verifies benefits, utilizing insurance verification systems. Obtains referrals and authorizations required and documents complete information, along with approved bed status, if applicable, in the computer system. Obtains pre-certifications in a manner to ensure maximum allowable reimbursement to the hospital.
- Maintains a thorough knowledge of departmental policies and procedures to ensure maximum reimbursement to the hospital.
- Attends departmental and other meetings as requested by the immediate supervisor.
- Ensure timely placement of patients in the most effective and appropriate manner. Process admissions, discharges and transfers of all Hospital patients, per department procedures.
- Explain and process payments from patients, which may include but not limited to estimates, co-pays, co-insurance, and deductibles.
- Follows department procedures related to securing payment information and providing patient receipts.
- Provide information to patient and/or representative on: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, Financial issues and refers to Financial Counselor if appropriate. Obtain completed forms as available.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and coworkers.
- Check in and/or transcribe orders in our HIS.
- May schedule patient visits based on departmental needs.
- Perform other work related duties and activities as assigned or requested by manager/supervisor.
- Ability to read, write and communicate in English at the level of a high school graduate.
- Ability to type at the rate of 25 WPM as demonstrated by a timed test.
- Computer skills to perform the job functions in a satisfactory, accurate and productive manner.
- Successful passage of a Medical Terminology course within the last five years or successful passage of Medical Terminology challenge exam.
- Ability to work independently and under pressure.
From Cape Cod Healthcare's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Cape Cod Healthcare
Cape Cod Healthcare hires nurses, front-office staff and imaging techs in Hyannis, Falmouth and other towns in Massachusetts.
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