Patient Service Specialist - Infusion Center
How this pay compares
This posting states $22.28–$32.43 an hour. Open patient access representative jobs in Vermont post a median of $24.53 an hour, the middle half $22.38–$27.36, across 20 jobs that state their pay, so this one is within the middle half of what they post. Patient access representatives employed in Vermont earn a median of $23.79 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Vermont: pay by town and employer
Union record
By the bargaining notices filed with the Federal Mediation and Conciliation Service, a union bargains for workers at UVM Health here: International Brotherhood of Teamsters 597 at Burlington, VT (50 workers, bargaining a first contract). The union represents its own unit: ask the recruiter whether this position is in it. Healthcare union contracts.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Building Name: UVMMC - Medical Center - Main Campus
Location Address: 111 Colchester Avenue, Burlington Vermont
Regular
Department: Adult Infusions
Part Time
Standard Hours: 20
Biweekly Scheduled Hours: 40
Shift: Day/Eve-8Hr
Primary Shift: 8:30 AM - 5:00 PM
Weekend Needs: As Scheduled
Salary Range: Min $22.28 Mid $27.36 Max $32.43
Recruiter: Naomi Kpesse
JOB DESCRIPTION
The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.
EDUCATION
H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.
EXPERIENCE
Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.
Weekday and weekend availability required.
This is a bargaining union position.
From UVM Health's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About UVM Health
Rural academic health system with hospitals and 154 (source: University of Vermont Health, About Us) outpatient care sites across Vermont and northern New York, and more than 14,000 (source: University of Vermont Health, About Us) people providing or supporting care. Source: University of Vermont Health, About Us
Based in Burlington, VTHires in Vermont, New YorkPay on its listings: 95.2% of its open jobs state an hourly rate
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