Certified Medical Assistant

Summary: The Certified Medical Assistant is responsible for assisting the physician with patient care, including obtaining history, chief complaint, and consents; assisting with cosmetic procedures (including Botox, fillers, etc.); preparing exam rooms; escorting patients to room; preparing them for provider; and assisting in patient education regarding aftercare protocols and what to expect after treatment. Other responsibilities include but are not limited to, EHR charting, stocking of rooms, and turnover of rooms. Medical Assistant is responsible for reviewing and managing the schedules to ensure appointments are scheduled appropriately, and supplies needed for the procedure are available.

Responsibilities

Patient Care

• Assist Dermatologists in patient examinations, procedures, and treatments.
• Collect and record patient medical history and vital signs.
• Educate patients on prescribed medications, skincare routines, and post-treatment care.
• Administrative Tasks:
• Schedule patient appointments and manage the appointment calendar.
• Maintain accurate and up-to-date patient records using electronic medical record (EMR) systems.

Procedure Assistance

• Prepare and assist in dermatological procedures, surgeries, and minor surgical interventions.
• Ensure proper sterilization and maintenance of medical instruments and equipment.
• Assist in the documentation of procedural notes and patient follow-up.

Patient Communication

• Communicate with patients to relay treatment plans, follow-up appointments, and test results.
• Respond to patient inquiries, both in person and over the phone, with professionalism and empathy.

Collaboration

• Work closely with other medical staff and administrative personnel to ensure seamless patient care.
• Collaborate with dermatologists and nursing staff to provide a coordinated approach to patient treatment.