Medical Assistant (Float), TSC

The Surgical Clinic (TSC) is Middle Tennessee’s premier multi-specialty surgical practice, dedicated to utilizing the latest medical technology while prioritizing patient care, convenience, and satisfaction. With over 40 surgeons, our patient-focused clinics are conveniently located, providing access to advanced surgical procedures close to home.

Why Join Us? At The Surgical Clinic (TSC), we believe that our people are the heart of our success. As Middle Tennessee’s premier multi-specialty surgical practice, we are committed to fostering a supportive, collaborative, and innovative workplace where every team member can thrive.

Job Description

POSITION SUMMARY

The Float Medical Assistant provides support to our patients and physicians in all clinical settings. This position will require travel due to changes in assigned location. The focus of the Float MA is to provide support to the clinics in need to ensure we are providing the best patient care. This role requires a strong individual with a positive attitude and solid background in the clinical setting.

ESSENTIAL FUNCTIONS

• Assist physician in clinical office setting to ensure patient care
• Triage patients and provide assistance during in office procedures
• Obtain vital signs accurately, understand normal vs. abnormal, and the escalation process
• Collect, label and document lab specimens
• Obtain documents from various EHR systems for results and reports
• Schedule interventions as directed such as imagining, surgeries, labs, etc.
• Obtain prior authorizations when needed for tests and/or surgeries
• Send referrals as directed and maintain good communication with community partners
• Communicate with patient’s care team when needed ( i.e. new orders for skilled nursing facility/hospital)
• Triage patient phone calls and communicate provider instructions accurately
• Provide patient education for tests, pre/post-surgical care, medications, and other patient concerns
• Contact patients regarding test results as directed
• Contact pharmacies regarding medication orders/changes etc.
• Documentation in EHR of all patient care
• Maintain adequate stock of medications and supplies
• Keep patient rooms and nurse station clean
• Sterilize instruments
• Perform other related duties as assigned

QUALIFICATIONS AND REQUIREMENTS

• Current LPN or current Medical Assistant License is preferred
• Maintain Quality OSHA Controls and HIPAA compliance
• Experience in charting into an electronic health record (eClinicalWorks experience is preferred)
• Experience in Microsoft programs (Outlook and Word)
• Ability to quickly learn common medications used in practice (name, action, and side effects)
• Ability to learn common surgeries and recognize/triage the complications associated with them
• General understanding of sterile technique, surgical equipment, and human anatomy

PHYSICIAL REQUIREMENTS:

The physical requirements listed are representative of those that may be faced by a Medical Assistant throughout their scope of employment. To conduct this position properly, applicants must be able to complete the following list of physical tasks. Reasonable accommodation will be available for those individuals with disabilities and are not able to complete the following tasks.

• Sitting and standing for prolonged periods of time
• Lifting objects, possibly weights more than 30 pounds
• Bending, reaching, and twisting
• Ability to assist and support patients in transfer from exam rooms, out of wheelchairs, onto exam tables, during the exam process, etc.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus as needed