Administrative Coordinator, Cancer Center

Job Title: Administrative Coordinator

Location: Melchiorre Cancer Center

Department Name: Cancer Center

Req #: 0000271761

Status: Hourly

Shift: Day

Pay Range: $25.00 - $30.00 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Administrative Coordinator performs all patient related clerical duties necessary to assist the health care team to provide patient care. Acts as a liaison between patients and clinical teams. This includes but is not limited to maintaining physician schedule, typing, scanning, telephone triage, and other clerical functions relating to patient care. Coordinates activities and responds to administrative needs of the Medical Director as well as various special projects that may be assigned by the leadership staff of the Cancer Center. This may include such things as scheduling meetings, taking and filing minutes, managing other senior medical affairs documents and coordinating physician schedules for administrative purposes.

As Administrative Coordinator, a typical day might include the following:

• Triaging/transfer calls (non-urgent calls) using the established guidelines
• Answering telephones and intercoms, directing requests to the appropriate team members
• Assisting the team with special projects as needed
• Works directly with the Practice Assistants to help coordinate physician schedules for the purposes of interviewing, training, and any other required meetings
• Communicating with other staff members professionally keeping privacy and confidential information protected
• Covering other PAs as needed meeting the expectations and guidelines for the QCL/ phone/white sheet/ scheduling
• Reviewing/reconcile/file of all white sheets for primary physician practice. Call no shows, cancels to reschedule
• Ensuring all patients are scheduled as per physician’s template, schedules patient visits, when necessary, reschedule appointments as needed
• Providing a warm, courteous, and professional approach to all internal and external customers including patients, their families, colleagues and staff
• Performing secretarial/administrative support for the Medical Director regarding his schedule of outside appointments and meetings
• Rounding with Clinical staff daily to pre-plan and prepare for next day practice.
• Serving as a liaison between patients, family, and medical health care team
• Responsibilities include facilitating problem solving for patients, clinical staff, and administrative staff
• Taking the phones off service by 9am sharp each morning directing the messages to the appropriate staff member
• Types messages into the QCL using standard guidelines with all the necessary information on the message being complete and accurate in a timely manner, completes QCL items by the end of each day
• Working directly with the Practice Assistants to help coordinate physician schedules for the purposes of interviewing, training, and any other required meetings

The Administrative Coordinator role might be for you if:

• You communicate clearly and compassionately with patients, families and healthcare professionals
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems
• You stay organized and can effectively manage multiple priorities
• You respond in timely manner to all office and schedule inquiries
• You work collaboratively with team members
• You are comfortable using electronic medical systems, including EPIC

To be considered for this opportunity, you must have a High School diploma and equivalent, college degree preferred. Preferably with a minimum of one (1) year in health care experience. Knowledgeable with Microsoft Office and proficient computer skills. Familiarity with office equipment such as copiers and fax machines. Must demonstrate willingness to learn. Full Time from 9:00am-5:00pm -Monday to Friday.