QRC Nurse Case Manager - Minneapolis / St. Paul, MN

Paradigm is seeking a Minnesota Qualified Rehabilitation Consultant (QRC) Nurse Case Manager to provide rehabilitation and case management services to injured workers throughout the Minneapolis/St. Paul region.

This position is responsible for the consultation, development, and implementation of the rehabilitation plan. A QRC works independently using their own discretion to assist injured workers/consumers in their recovery so that they may return to work. The QRC works with all parties to the claim including: the injured person, the claim’s examiner, employer, attorneys (plaintiff and defense) and medical providers.

To learn more about Minnesota QRC registration and eligibility requirements, please refer to the Minnesota Department of Labor and Industry's rehabilitation provider guidelines:

Work comp: For rehabilitation providers | Minnesota Department of Labor and Industry

Why Paradigm?

Enjoy a robust support system - spend more time with injured workers and less time on administrative tasks.

Utilize custom software for a seamless and straightforward case management process.

Enjoy an award-winning culture with the stability and opportunity of a national company. Paradigm routinely wins Top Workplace and Best and Brightest Companies awards.

Autonomy to manage your own schedule.

Responsibilities

Accepts cases for referral and management in accordance with Minnesota Rules.

Counsel, direct and motivate consumers to reach their highest level of function.

Establishes relationships and maintains communications with consumers, families, providers, Paradigm’s carrier clients and employers. Ensures that all communication is culturally sensitive and meets requirements to maintain injured worker confidentiality.

Completes accurate and timely written reports in accordance with Minnesota rule and documentation standards.

Ensures that rehabilitation plan is implemented and documents progress towards achievement of the rehabilitation plan.

Assist sales/marketing team as needed in order to build caseload. Develop solid relationships with customers in order to assure repeat business.

Qualifications

Current, unencumbered Registered Nurse (RN) license in MN

Registered Minnesota Qualified Rehabilitation Consultant (QRC) preferred. Candidates who are not yet registered must complete a Minnesota QRC internship, provided by Paradigm.

Knowledge of Minnesota Workers' Compensation statutes and vocational rehabilitation regulations.

Case Managers may also need regional or national certifications and must adhere to the standards of practice outlined by the specific national certifying body or the jurisdictionally accepted standards of practice.

Two years of full-time equivalent direct clinical experience to the consumer (required for casework referred from Accounts requiring accredited case management).

Professional licenses or certifications required to meet qualifications for this position must be current, unrestricted and allow for practice within a state or territory of the United States.

Valid driver’s license, and good driving history

Competencies:

Exceptional time management and organization skills are required. A full-time QRC is responsible for approximately 25 files that all require contact and reporting within specific timelines.

The ability to communicate effectively with a wide range of people on a daily basis utilizing both verbal and written communication.

Flexibility, versatility, and problem solving – this role works at a fast pace.

Technology proficiency – QRC’s at Paradigm CCS use an advanced Case Management software solution to do their work. A laptop and cell phone are used daily.

The desire to help others and yourself succeed.

Self-motivated and ability to work independently.

Proven decision-making and critical thinking skills, requiring little supervision.

Problem solving and conflict resolution/negotiation skills.