Patient Services Coordinator III - Brain and Spine Surgery
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in North Carolina post a median of $20.89 an hour, the middle half $20.05–$24.75, across 31 jobs that state their pay. Patient access representatives employed in North Carolina earn a median of $18.85 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in North Carolina: pay by town and employer
Workplace injuries
Novant Health Presbyterian Medical Center in Charlotte reported 182 work injuries and illnesses to OSHA for 2025 over 6,809,305 hours worked: 5.3 per 100 full-time workers, against 5.1 per 100 full-time workers at general hospitalsnationwide. 10 of them describe violence by a patient, resident or client in the case's own words. This is the employer's own report. Workplace injuries by employer.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
What We Offer
Novant Health Brain & Spine Surgery is seeking a full-time Patient Services Coordinator III!
Work Schedule: Monday-Thursday 8:00am-5:00pm, Friday 8:00am-12:00pm, one Friday from 8:00am-5:00pm every 6 weeks
When you join Novant Health as a Patient Services Coord III, you will be able to:
- Build your skills and experience in a specialty practice
- Work alongside an experienced, collaborative team
- Grow your career through professional development and advancement opportunities
- Access tuition reimbursement and Future Forward education benefits
- Enjoy a competitive benefits package and Public Service Loan Forgiveness eligibility
What You'll Do
- Greet patients, provide exceptional customer service, and assist with overall patient needs and inquiries.
- Complete patient registration accurately, maintain registration work queues, and verify required patient information.
- Answer incoming phone calls, triage requests to the appropriate department or location, and facilitate effective office communication.
- Monitor daily schedules, assist with appointment-related needs, and support efficient office operations.
- Complete medical forms, maintain administrative documentation, and perform other duties as assigned.
What We're Looking For
- Education: High School Diploma or GED, required.
- Experience: One year of clerical experience in medical office setting, required.
- Other related experience may be considered in lieu of medical office experience.
- Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
- Additional skills preferred: Proficient in use of all computer software utilized in practice.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
From Novant Health's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Novant Health
Novant Health is a nonprofit health system based in Winston-Salem, North Carolina, with 21 (source: Novant Health, Our Company) inpatient medical centers, more than 730 (source: Novant Health, Our Company) physician clinics and more than 43,000 (source: Novant Health, Our Company) team members in North Carolina and South Carolina, where it bought three hospitals from Tenet in 2024. Source: Novant Health, Our Company
Based in Winston-Salem, NCHires in North Carolina, South CarolinaPay on its listings: 0.1% of its open jobs state an hourly rate
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