Supervisor Health Information
Patient access, front desk and medical coding jobs in our research
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From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Summary
This position supervises Health Information Management clerks . It requires a broad working knowledge of all medical record activities. Develops, implements, and monitors all departmental policies and procedures.
Responsibilities
(35%)* Develops, implements and monitors policies and procedures associated with Medical Records activities such as guidelines for completion of medical records, record retention, scanning of paper documents into EMR, processing of birth certificates and release of medical information and supports MyMidmichgan.
(35%)* Responsible for performance reviews for employees, employee counseling and discipline, staff development, interviewing and hiring of personnel, monitoring of employee activities to ensure compliance with departmental standards, and ongoing education and training.
(30%)* Coordinates and plans activities associated with daily management of operational areas. Provides recommendations for department priorities. Conducts monthly clerical meetings. Coordinates and participates in Quality Improvement Process work teams regarding future department direction.
OTHER DUTIES AND RESPONSIBILITIES:
Monitors budgetary payroll allocations and utilization of approved overtime hours.
Interacts with various vendors as needed.
Maintains departmental customer relations with all customers such as patients, physicians, other health care professionals, general public and MyMichigan Health affiliates.
Monitors and orders office supplies.
Responsible for offsite storage facility.
Coordinates storage and retrieval of MPG and MyMichigan Medical Center's records.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Certifications and Licensures
RHIT: Reg Health Information Tech
RHIA or RHIT is required. RHIA is preferred.
Required Education
Associate's degree is required
Bachelor's preferred
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Knowledge of medical record practices, policies and procedures as normally acquired through 2 years experience working in a Medical Center or similar setting.
Leadership skills needed to effectively direct a group.
Organizational skills needed to prioritize and disseminate work assignments.
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
Ability to interpret and apply federal, state and Joint Commission guidelines and regulations.
Ability to interpret and apply hospital and medical staff policies and procedures, rules and regulations.
Ability to evaluate the performance of other staff members against criteria in their job descriptions.
Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
From MyMichigan Health's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About MyMichigan Health
MyMichigan Health hires nurses, nursing assistants and therapists in Midland, Saginaw and other towns in Michigan.
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