Dental Assistant

Position Summary

MCHC is expanding and preparing to open an additional location in South Milwaukee to expand access to our services and reach more communities. We are currently building our team for this new site and are seeking a Dental Assistant to join us as we prepare for the location’s opening.

MCHC is seeking a skilled and compassionate Dental Assistant to join our team. As an integral part of our Federally Qualified Health Center, you will assist dentists in providing high-quality oral healthcare to patients of all ages. The ideal candidate is patient-focused, detail-oriented, and passionate about working with patients in a diverse community setting.

Job Summary

Key Responsibilities

Patient Management

• Greet patients when they sign in and monitor arrival time
• Set up treatment rooms for procedures
• Escort patients to treatment room
• Seat patients in treatment rooms
• Show care and concern, and help patients feel comfortable
• Obtain and review health histories according to office protocol
• Ensure patients are always attended
• Anticipate and assist dentist’s needs
• Perform expanded functions and other tasks as assigned by the dentist
• Mix dental materials
• Ensure patients’ questions are answered thoroughly before they leave
• Chart patients and record date, service rendered and any charges
• Escort patients from the treatment room
• Ensure proper treatment notes are recorded in patient’s chart
• Perform clinical procedures as practice act allows and as directed by dentist
• Give patient instruction and demonstrate when necessary
• Monitor patient flow
• Notify Treatment Coordinator if a patient should be called in the evening after a difficult appointment
• Treatment Room Management and Sterilization
• Keep dental units ready, stocked and clean
• Oversee cleanliness of the treatment room according to sterilization procedures
• Disinfect treatment rooms according to OSHA regulations
• Sterilize all instruments and handpieces according to OSHA regulations
• Keep trays, instruments and treatment room drawers organized
• Ensure that office sterilization procedures document is on display
• Promptly send out and monitor all dental laboratory cases
• Implement the preventative maintenance/cleaning schedule for dental equipment
• Maintain dental office emergency kits and nitrous and oxygen tanks
• Follow laboratory procedures according to office protocol
• Assist dentists with examinations, treatments, and procedures, ensuring a comfortable and positive experience for all patients.
• Prepare treatment rooms by sterilizing instruments and ensuring all necessary materials are available.
• Take and develop dental radiographs (X-rays) as directed by the dentist.
• Educate patients and parents on proper oral hygiene, preventive care, and post-treatment instructions.
• Maintain accurate patient records and documentation in compliance with FQHC standards and HIPAA regulations.
• Provide chairside assistance during dental procedures, including behavior management techniques appropriate for children.
• Administer fluoride treatments and apply dental sealants as directed.
• Ensure infection control and sterilization protocols are strictly followed.
• Assist with scheduling, billing, and coordinating patient appointments as needed.
• Support outreach and community education efforts to promote dental health.

Records Management

• Securely store and handle patient records in compliance with state and federal requirements, including

the HIPAA privacy and security regulations

• Accurately file patient information
• Arrange patient charts and radiographs for next day’s appointments
• Track cases and referrals to and from other doctors
• Assist in the administration of the recall system

Inventory Management

• Monitor inventory and order dental office supplies as needed
• Ensure that treatment rooms are stocked at all times

Qualifications & Skills

• High school diploma or equivalent required.
• Completion of an accredited Dental Assistant program preferred.
• Certified Dental Assistant (CDA) or state-specific dental assisting certification preferred
• CPR and First Aid certification required.
• Strong communication skills with the ability to comfort and engage patients.
• Bilingual proficiency is a plus.
• Familiarity with Epic Wisdom dental software and electronic health records (EHR) preferred.

Schedule

• Mon-Thurs, hours 8:30 AM - 4:30 PM
• This position is full-time

Join our team and make a difference in the lives of patients by providing exceptional dental care!

E-Verify Notice:

MCHC participates in E-Verify to verify the employment eligibility of all new hires in accordance with U.S. law. By applying for this position, you acknowledge and agree that you will be required to complete an I-9 form and provide supporting documentation to confirm your identity and work authorization.

EEO Statement

MCHC is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Drug-free workplace policy

MCHC is a drug-free workplace.

Why Join Our Team?

At MCHC, we don’t just offer a job, we offer a community. Our workplace is built on a family-oriented culture where teamwork, support, and a positive environment are at the heart of everything we do. We believe that when our employees feel valued and connected, they can provide the best care to our patients.

Here’s what makes working with us special:

✅ A Warm, Supportive Atmosphere – You’re not just an employee; you’re part of a team that genuinely cares about each other.

✅ Fun Work Events & Celebrations – We love bringing people together! From team lunches to holiday parties and appreciation events, we make sure there are plenty of opportunities to enjoy good food, laughter, and downtime with your coworkers.

✅ Growth & Development – We invest in our employees by providing ongoing training, career advancement opportunities, and support to help you reach your goals.

✅ Comprehensive Benefits – We offer healthcare benefits (including medical, dental, and vision), holiday pay, and more to ensure you’re taken care of both at work and in life.