PSR Clubhouse- Unit Generalist
- Driver's license
Open in 2 locations
Monarch posts this job separately for each location. Apply to the one where you can work: the unit, shifts, schedule and pay can differ between locations.
North Carolina
3 openRaleigh, NC (opens on this page)
Full time · Posted 1w ago
Raleigh, NC (opens on this page)
Part time · Posted 3w ago
Charlotte Clubhouse (opens on this page)
Full time · Posted 3w ago
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in North Carolina post a median of $20.85 an hour, the middle half $19.93–$21.82, across 26 jobs that state their pay. Patient access representatives employed in North Carolina earn a median of $18.85 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in North Carolina: pay by town and employer
Workplace injuries
Behavioral Health-Mecklenburg (Freedom Drive) in Charlotte reported 0 work injuries and illnesses to OSHA for 2025 over 111,443 hours worked: 0.0 per 100 full-time workers, against 3.8 per 100 full-time workers at outpatient care centersnationwide. With its hours, the best estimate leaning on similar sites is 1.5 per 100 full-time workers. This is the employer's own report. Workplace injuries by employer.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 66.2%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.76x · Clicks 223
- How often these jobs state their pay: Jobs stating any pay 50.0% · Stating an hourly rate 44.8%
From every open job we read and every apply click on this site, as of 9 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Scheduled Weekly Hours
40
Schedule
Monday-Friday (8:00am-4:00pm)
Pay Range Minimum
$17.00
Education We're Looking for
Bachelors: Human Services, High School Diploma (Required)
Certifications We're Looking For
Drivers License (Valid) - USA
Experience We're Looking For
Experience working with adults with a mental health diagnosis, an intellectual/developmental disability, and/or substance use disorder | Not Required
Job Description Summary
To assist with the clubhouse members in the work-related units as assigned. Assist clubhouse members to focus on skill and resource development related to life in the community and to assist in increasing the member’s independence in managing his/ her functional, social, educational, and vocational goals.
What You'll Do
- Work side-by-side with members in clubhouse units as assigned (clerical, culinary, etc.), maintaining bottom line responsibility for the work of the unit and maintain supplies for unit(s) assigned.
- Demonstrate good communication with clubhouse members and encourage members to participate in unit of choice.
- Demonstrate good knowledge and skills of psychosocial rehabilitation as evidenced by interactions with clubhouse members and assistance with their individualized goals of skill development, educational, and pre-vocational goals as identified in their person centered plans.
- Educate TE participants about effects of working on disability benefits and assist with social security and DSS as needed.
- Coordinate training and support for members on job placements and document appropriately.
- Ensure TE placement obligations are fulfilled during member absence(s).
- Complete documentation as required by agency.
- Maintain confidentiality of clubhouse members according to Monarch policy. Maintain safety at the clubhouse as evidenced by using equipment properly, using safety precautions when needed, awareness of potential safety hazards, maintaining good safety record.
- Demonstrate ability to work as a team member as evidenced by assisting with general clubhouse duties as needed such as: transportation, recreation, employment, other clubhouse units.
- Maintain excellent attendance following Monarch’s attendance policy with no unexcused absences.
- Responsible for attending mandatory trainings and remaining in compliance with all mandatory trainings requirements required for the delivery of psychosocial rehabilitation services.
- Attend and actively participate in meetings and training as required.
- Maintain certification in all agency, state, federal, and Clubhouse International training requirements.
- Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
- Complete all other relevant responsibilities as assigned by the supervisor.
Benefits
We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package - and what matters most to you - during the interview process.
Make a Difference in Someone’s Life!
At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch Healthcare
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Monarch Healthcare is an Equal Opportunity Employer
Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
Department
BH - Para Professional
From Monarch's job posting for Raleigh, NC, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Monarch
Monarch hires mental health staff, caregivers and nurses in North Carolina and Rhode Island.
Hires in North Carolina, Rhode IslandPay on its listings: 0.6% of its open jobs state an hourly rate
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