Business Office Manager

Under the direction of the Executive Director, the Business Office Manager is responsible for handling all vendor and resident accounts including lease signings. This position is also responsible for overseeing the reception staff.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

• Looking for candidates with Real Page experience
• Manage vendor accounts for a small group of local businesses providing service to our campus or community.
• Manage resident accounts on a routine basis ensuring accounts are kept updated and accurate to their leases.
• Support lease rental renewal work and lease signing
• Maintain and update a property management software that supports accounting and reporting of resident accounts, charges, and building occupancy.
• Support general administrative functions including invoices, completing credit card reports, and purchasing within the community and among peer department head staff.
• Directly supervise and manage a team of receptionists to provide exceptional customer service and high quality first impressions with visitors.
• Support review, development, and implementation of administrative policy and procedure.
• Support collections of customer charges and related cash/treasury management tasks; ACH oversight, manual check deposits, and ensuring related record keeping is maintained.
• Support internal reporting needs and document management

SUPERVISORY RESPONSIBILITIES

This position has direct supervisory responsibilities over the reception staff.

EDUCATION and/or EXPERIENCE

• At least 2 years of property management experience.
• Previous experience working with resident satisfaction, budgetary and regulatory compliance.
• Previous supervisory experience is preferred.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person