- Home Care Coordinator / Office Manager

Home Care Coordinator / Office Manager

Interim HealthCare – San Francisco & Peninsula

Location: San Francisco, CA

Job Type: Part-time | Remote

Compensation: Competitive, based on experience

About Interim HealthCare

Interim HealthCare is a trusted provider of non-medical in-home care services, helping seniors and individuals who need assistance remain safe, comfortable, and independent in their homes. We serve clients throughout San Francisco, the Peninsula, Solano County, and Napa County. As our business continues to grow, we are looking for a motivated, organized, and resourceful Home Care Coordinator / Office Manager to help manage our San Francisco and Peninsula operations.

This is an excellent opportunity for someone with care-giving or home care scheduling experience who is interested in growing into an office management and operations role.

About the Role

You will be responsible for coordinating caregiver schedules, recruiting new caregivers, managing caregiver on-boarding, and ensuring our caregiver and client records are complete and up to date.

You will serve as a key point of contact for caregivers and clients and help ensure our daily operations run smoothly.

We are looking for someone who enjoys solving problems, works well with people, and can handle a fast-paced environment where priorities sometimes change quickly.

Your primary responsibilities, in order of importance, will be

• Caregiver Scheduling & Coordination
• Coordinate caregiver schedules to ensure client shifts are appropriately staffed.
• Identify available caregivers and match them with clients based on availability, location, skills, and client preferences.
• Handle schedule changes, caregiver callouts, and last-minute staffing needs.
• Communicate with caregivers and clients to find workable scheduling solutions.
• Proactively identify potential scheduling gaps and help prevent interruptions in client care.
• Monitor daily shifts to ensure caregivers are clocking in and out correctly and completing required care notes.
• Caregiver Recruitment
• Contact caregiver applicants from Indeed and other recruiting sources.
• Conduct initial phone screenings to assess qualifications, experience, availability, and suitability.
• Coordinate interviews and follow up with promising candidates.
• Guide candidates through background checks and pre-employment requirements.
• Maintain an active pipeline of qualified caregivers to support current and future staffing needs.
• Caregiver Onboarding & Orientation
• Coordinate the onboarding process for newly hired caregivers.
• Conduct caregiver orientation sessions.
• Assign and track required online training.
• Collect and verify required employment and compliance documentation, including TB test records and background check clearances.
• Ensure caregivers complete all required onboarding steps before being assigned to clients.
• Documentation & Compliance
• Maintain accurate and complete caregiver personnel files.
• Ensure client files contain all required agreements, forms, and documentation.
• Track missing or expiring documents and follow up to obtain updates.
• Help ensure caregivers comply with company policies and documentation requirements.
• Maintain organized records and support management during regulatory inspections and surveys.
• Help keep the office prepared for California Department of Social Services inspections and other applicable regulatory reviews.
• Office Management & Daily Operations
• Help establish and manage our new San Francisco office.
• Serve as a local point of contact for caregivers, clients, and management.
• Handle incoming calls, inquiries, and routine administrative matters.
• Coordinate closely with company ownership and other regional office staff.
• Identify opportunities to improve scheduling, recruiting, and administrative processes.
• Take ownership of day-to-day operational issues and resolve them independently when appropriate.

Qualifications

Required

• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Comfortable making frequent phone calls and communicating with caregivers and clients.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Comfortable using computers, scheduling software, and online systems.
• Dependable, professional, and able to work independently.
• Ability to commute reliably to our San Francisco office.

Strongly Preferred

• Previous experience working as a caregiver, home care aide, or personal care assistant.
• Experience scheduling caregivers or coordinating shifts in a home care agency.
• Experience recruiting, interviewing, or onboarding caregivers.
• Familiarity with non-medical home care operations.
• Experience maintaining employee records and compliance documentation.
• Familiarity with California home care regulations.

We especially welcome applications from experienced caregivers who are interested in transitioning into an office-based coordination and management role.

What Makes Someone Successful in This Role?

The ideal candidate is someone who

• Enjoys working with people and building relationships.
• Can think creatively when solving difficult scheduling problems.
• Remains calm and resourceful when unexpected issues arise.
• Follows through on tasks without constant supervision.
• Pays attention to details while keeping the bigger picture in mind.
• Is comfortable taking initiative and making decisions.
• Takes pride in keeping operations organized and running smoothly.

Work Location & Schedule

This is a full-time, in-person position supporting our San Francisco and Peninsula territory, including San Francisco, Daly City, San Bruno, and surrounding communities.

We anticipate opening our San Francisco office in late December 2026.

Candidates who live in San Francisco or nearby communities and can reliably commute to the office are preferred.

Why Join Interim HealthCare?

• Opportunity to take ownership of local office operations.
• Work directly with company owners and play an important role in a growing business.
• Meaningful work supporting caregivers and clients.
• Opportunity to develop skills in scheduling, recruiting, compliance, and operations management.
• Potential for professional growth as our agency expands.

Interim HealthCare is an Equal Opportunity Employer.