Clinical Case Manager

Program: Home Simpson | 1210 Simpson St, Bronx, NY 10459

What You’ll Do

As a Clinical Case Manager with HELP USA, you’ll provide case management and crisis intervention services to residents in one of our supportive permanent housing programs with a goal of promoting independent living skills, increased housing stability, and well-being

Your responsibilities will include:

Conducting assessments, formulating individualized service plans, and providing referrals and ongoing support to assist tenants in developing skills and achieving personal goals associated with housing stability and well-being.

Serving as the foundation of the supportive services made available to tenants, such as connecting them to community-based services and resources that are aligned with their ISP.

Facilitating a range of support groups and workshops designed to help tenants live as independently as possible.

Serving as a liaison with medical, mental health, and substance abuse providers to ensure a level of care that the consumers deserve.

Assisting with educational and employment linkages.Helping tenants overcome barriers that may affect the timely submission of monthly rent.

Work with property management to support tenants in all aspects of maintaining permanent housing

Advocating for and with residents in all aspects of their lives and offering (but not imposing) assistance.

You're a good fit for this role if you have:

Master’s Degree in Social Work or a related field required.

CASAC certification is desired, but not required.

Minimum two (2) years’ experience in delivering clinical crisis services.

Experience in case management, assessment, counseling, and crisis intervention preferred.

Experience in Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person Centered Planning (PCP) preferred.

Knowledge of AWARDS and CARES is a plus.

Computer literate, specifically with Microsoft applications, required.