Practice Supervisor

Who We Are

We’re changing lives, and we’re hiring people who want to do the same.

ERC Pathlight treats eating disorders, mood, anxiety, and trauma-related conditions with evidence-based, compassionate care. We meet patients where they are, through locations nationwide and extensive virtual programming, and help them build recovery that lasts.

Founded in 2008 by psychiatrists and psychologists, we’ve helped 35,000+ people start their recovery. The need for quality mental health care keeps growing, and we’re looking for people who want to meet it.

Why Join Us

Your work matters. You matter.

You’ll work alongside passionate clinicians, dedicated support staff, and leaders who do right by our patients, every time. If you’re driven by purpose and ready to transform mental health care, you belong here.

What you’ll be doing

Schedule: Monday - Friday 7:30 AM - 4:30 PM

This position will require travel between both Austin, TX and Round Rock locations.

Oversees the assigned administrative and business support operations of one or more facilities. Directly supervises administrative and care coordinator teammates ensuring both sound operational support and positive patient experience.

Essential duties and responsibilities

• With oversight from Practice Manager or Executive Director, oversees all levels of management of Care Coordinators and Administrative Assistants for assigned facilities
• Primary contact and coordinator for facilities management related issues and coordination with various vendors such as food service, security, building management, janitorial, etc
• Partners with Practice Manager to optimize facility capacity and utilization with specialized focus on admission responsibilities and efficiencies
• Provides direct support and back-up coverage for all duties of care coordinator and administrative assistant roles
• Actively audits and drives results to ensure compliance of all Care Coordinator metrics

Must haves

• High school diploma or GED (Required)
• 2+ years of administrative experience in a clinical or mental health setting (Required)
• Ability to multi-task with excellent organizational skills (Required)
• Ability to plan, coordinate, and direct the work of others (Required)
• Excellent verbal and written communication skills (Required)

Bonus qualities

• Bachelor’s degree in healthcare administration, Business Administration or related field (Preferred)
• Previous supervisory experience (Preferred)

What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged - personally, professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.