Radiologic Technologist / Medical Assistant (Phifer Cares Clinic)

Overview

POSITION SUMMARY

The Radiologic Technologist / Medical Assistant works in a weekday outpatient primary care, occupational medicine, and urgent-care environment with no routine call responsibilities. This position is designed for a radiologic technologist who enjoys functioning as an active member of an outpatient clinical team rather than working exclusively within an imaging department.

The employee provides diagnostic X-ray services and serves as an onsite technical resource for radiology services at the assigned clinic. Responsibilities include supporting imaging quality and safety, equipment readiness, regulatory compliance, quality-control activities, and staff proficiency in radiology-related workflows.

When not performing radiographic procedures or supporting radiology operations, the employee provides routine Medical Assistant-level patient care and assists with clinic workflows within applicable training, competency, and scope.

The role is intended to remain flexible as Occupational Medicine services, staffing needs, and clinic operations evolve.

Responsibilities

KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

Radiology Services & Program Support

• Performs diagnostic radiographic examinations ordered by authorized providers in accordance with established protocols, policies, and professional standards.
• Verifies patient identity, examination ordered, relevant clinical history, and appropriate positioning before imaging.
• Produces diagnostic-quality images while following radiation-safety and dose-reduction practices.
• Provides patients with appropriate explanations and instructions before, during, and after imaging procedures.
• Serves as an onsite technical resource for radiology services and supports consistent, safe, and efficient imaging workflows.
• Assists clinic staff in developing and maintaining proficiency in radiology-related processes appropriate to their assigned roles and competencies.
• Maintains radiographic equipment, protective equipment, supplies, and imaging systems in an operationally ready condition.
• Performs or coordinates required quality-control activities, preventive maintenance, inspections, equipment service, and associated documentation.
• Assists clinic leadership in maintaining radiology operations and equipment consistent with applicable regulatory requirements, organizational policies, and established radiology standards.
• Coordinates with the DCH Radiology Department, radiologists, equipment vendors, physicists, service personnel, and other appropriate resources as applicable.
• Identifies equipment, image-quality, radiation-safety, workflow, or compliance concerns and assists with appropriate escalation and resolution.
• Participates in improvements to imaging workflows, equipment, technology, and radiology services.

Patient Intake, Triage & Clinical Support

• Performs routine patient intake including obtaining and documenting vital signs, presenting concerns, and other appropriate clinical information.
• Supports triage by identifying presenting complaints and promptly communicating clinical concerns to nursing staff or providers.
• Prepares patients and examination rooms for primary care, occupational health, acute-care, injury-care, preventive-care, and other services offered by the clinic.
• Assists providers during examinations, evaluations, minor procedures, and treatments as directed.
• Provides basic clinical care and first-aid support within training, demonstrated competency, clinic policy, and applicable scope.
• Performs or assists with clinical testing, specimen collection, screenings, treatments, injections, vaccinations, and other services when appropriately trained, authorized, and assigned.
• Supports occupational health services including work-related injury care, examinations, screenings, surveillance programs, and employer-specific clinical workflows.
• Recognizes and promptly reports abnormal findings, changes in patient condition, or other clinical concerns to appropriate clinical staff.
• Documents clinical and radiographic services accurately and timely in applicable electronic systems.

Clinic Operations & Team Collaboration

• Works collaboratively with physicians, advanced practice providers, nurses, Medical Assistants, radiology personnel, and other clinic team members to support efficient patient flow and high-quality care.
• Assists with patient follow-up, care coordination, and other clinic workflows as needed.
• Maintains examination rooms, radiology areas, equipment, and supplies in a clean, organized, safe, and patient-ready condition.
• Supports inventory, supply readiness, and equipment needs related to clinical and radiology services.
• Remains flexible in daily responsibilities based on patient volume, imaging demand, staffing, and clinic priorities.
• Performs additional duties as assigned to support clinic operations and employer health objectives.

DCH Standards

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

Required Education, Experience & Skills

• Graduate of a JRCERT-approved school of radiologic technology.
• Current licensure/credentialing as a Radiologic Technologist authorized to perform diagnostic X-ray services is required.
• Current registration with the American Registry of Radiologic Technologists (ARRT) in Radiography is required.
• Demonstrated competency in diagnostic radiography and radiation-safety practices.
• Knowledge of radiographic equipment operation, routine quality-control practices, and requirements associated with safe outpatient imaging services.
• Ability to assist with equipment maintenance coordination, regulatory readiness, imaging quality, and staff proficiency in radiology-related workflows.
• Ability and willingness to provide routine Medical Assistant-level outpatient clinical support in addition to radiographic responsibilities.
• Proficient in computer skills, electronic medical records, imaging systems, and common computer applications.
• Good communication, teamwork, organizational, and customer-service skills required.
• Ability to work independently, prioritize responsibilities, and appropriately escalate clinical, technical, or operational concerns.
• Must be able to read, write legibly, speak, and comprehend English.

Preferred Education & Experience

• Experience in outpatient radiology, primary care, urgent care, occupational medicine, or employer-based clinic settings.
• Experience combining diagnostic radiography with routine outpatient clinical-support duties.
• Experience with radiology quality assurance, equipment maintenance coordination, regulatory-readiness activities, or imaging program operations.

WORKING CONDITIONS

Work is performed primarily in outpatient clinical and employer-based clinic environments. The position involves direct patient contact and potential exposure to infectious diseases, bodily fluids, and ionizing radiation consistent with clinical and radiographic practice. The position requires standing, walking, bending, reaching, positioning patients, and operating clinical and radiographic equipment. The employee may be required to lift, move, or assist with equipment, supplies, and patients as appropriate to assigned duties.

• Primarily weekday outpatient work with no routine call responsibilities.
• Must be able to perform the duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Appropriate radiation-protection practices and equipment must be utilized.
• Physical presence onsite is essential.