Patient Services Representative
How this pay compares
This posting does not state an hourly rate. Open patient access representative jobs in New Hampshire post a median of $22.46 an hour, the middle half $19.45–$22.62, across 11 jobs that state their pay. Patient access representatives employed in New Hampshire earn a median of $23.51 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in New Hampshire: pay by town and employer
Medicare rating of St Joseph Hospital
Medicare gives St Joseph Hospital 4 of 5 stars (Jul 2026; New Hampshire's hospitals average 3.2). 80% of its patients said their nurses always communicated well (the middle US hospital: 79%). Medicare did not cut its pay for patient harm in fiscal 2026. Its central line bloodstream infections ran 83% below predicted by Medicare's measure. Patients' ratings of their care, not employees' of the job. Its other hospitals · New Hampshire hospitals by rating.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Job Summary
JOB SUMMARY
Patient Service Representatives' (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. The PSR serves as an ambassador of St. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. In addition, they are the first people to make an impression on our patients/visitors when they enter any of our facilities.
JOB REQUIREMENTS
Education: High School Diploma/GED
Experience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed.
Certification : Medical Terminology preferred
Other Skills Required:
The PSR may have access to highly confidential patient information and must handle & protect the information in accordance with hospital & departmental protocol, HIPAA requirements and the highest level of ethical standards.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values
•Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
•Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
•Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
•Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range
$17.73 - $24.42
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
Our people make the difference. See firsthand what makes our employees and culture shine!
From Covenant Health (New England)'s job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Covenant Health (New England)
Covenant Health is a Catholic, not-for-profit health system based in Andover, MA, with hospitals, skilled nursing and rehabilitation centers, assisted living and elder care services in New England and part of Pennsylvania.
Based in Andover, MAHires in Maine, New Hampshire, MassachusettsPay on its listings: 0.9% of its open jobs state an hourly rate
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