Receptionist/Secretary, Diagnostic Radiology
How this pay compares
This posting does not state an hourly rate. Open medical receptionist jobs in Massachusetts post a median of $21.24 an hour, the middle half $18.04–$23.46, across 66 jobs that state their pay. Medical receptionists employed in Massachusetts earn a median of $21.09 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Medical receptionists in Massachusetts: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
- Greet patients and obtain demographic and insurance information and register patient into system.
- Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
- Obtain legally acceptable general consents to bill third parties.
- Answer routine questions including but not limited to departmental policies, operations and procedures.
- Verify and accurately enter radiology orders in the radiology information system.
- Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
- Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
- Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images.
- Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
- Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.
- Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.
- Verifies benefits utilizing insurance verification system. Confirms Authorizations/Referrals and enters into insurance authorization field.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
- Perform other work related duties as assigned or requested.
- Ability to read, write and communicate in English.
- High School graduate or GED.
- Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
- Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.
From Cape Cod Healthcare's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Cape Cod Healthcare
Cape Cod Healthcare hires nurses, front-office staff and imaging techs in Hyannis, Falmouth and other towns in Massachusetts.
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