Practice Supervisor - BNSA and BVSA

Practice Supervisor - Boulder Valley Surgical Associates and Boulder Neurosurgical and Spine Associates of BCH

Boulder Community Health, Boulder, CO 80303

$26.50 - $39.75 an hour - Full Time Days, 40 hours per week

Boulder Community Health is seeking a Practice Supervisor for Boulder Valley Surgical Associates and Boulder Neurosurgical and Spine Associates who will be responsible for managing the day-to-day operations of both clinics. The Practice Supervisor will supervise and evaluate the front and back office staff and demonstrate an extensive working knowledge of and familiarity with all applications associated with managing a healthcare setting.

Benefits

•Health insurance, including a FREE employee only option

•Dental and Vision insurance

•BCH paid Life Insurance; Spouse and Dependent Life Insurance plans

•Short-term and Long-term disability coverage

•Health and Dependent Care Flexible Spending Accounts

•Retirement plan with BCH matching contributions, and discretionary lump sum contribution

•Paid Time Off

•Education assistance program

•Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more

•Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki

•Free one-on-one retirement planning sessions

•Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications

•Associate degree in Health or Business Administration preferred.

•Medical Assistant degree or lead experience in clinic setting preferred.

•Minimum one year of experience working in a lead role, front or back office, in a health care setting preferred.

Responsibilities

•Oversee daily clinic operations, ensuring efficient workflows, high-quality patient service, and successful adoption of operational initiatives.

•Implement and maintain compliance with organizational policies, procedures, and regulatory requirements, including CLIA, OSHA, The Joint Commission, employment law, and reimbursement guidelines.

•Develop, implement, and monitor operational processes related to billing, insurance, collections, purchasing, data management, and space utilization.

•Analyze operational, financial, and productivity data to support planning, performance improvement, and organizational goals.

•Support budget development and manage clinic expenditures, ensuring responsible financial stewardship and timely processing of invoices and department expenses.

•Recruit, hire, onboard, train, schedule, and supervise clinic staff while promoting employee engagement, recognition, and professional development.

•Ensure appropriate staffing levels by managing schedules, timekeeping, payroll approvals, leave requests, and coverage needs.

•Address employee relations matters, conduct performance evaluations, and implement corrective actions in collaboration with leadership and providers as appropriate.

•Facilitate effective communication through regular staff, provider, and operational meetings to support clinic goals and continuous improvement.

•Serve as the primary liaison between the clinic, physicians, organizational departments, community partners, and external agencies.

•Resolve patient concerns and complaints, including issues related to billing, collections, and overall patient experience.

•Foster collaborative, patient-centered care by working closely with providers, medical assistants, and interdisciplinary care team members to support evidence-based care delivery.

•Participate in daily huddles, team meetings, and ongoing professional development activities to support quality outcomes, patient access, and operational excellence.

About Boulder Community Health

Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care.

We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities.

As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.

EOE/Affirmative Action/Drug-free workplace.

BCH will never conduct interviews or ask for employment documents via text.

This position has no close date. Applications will be accepted until the position is filled.