Ophthalmic Technician II

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Join Beth Israel Deaconess Medical Center (BIDMC), a member of the Beth Israel Lahey Health system, and be part of a world-class academic medical center located in Boston’s Longwood Medical Area. BIDMC is a Magnet-designated hospital and Level I Trauma Center recognized regionally and nationally for delivering exceptional, high-quality patient care while advancing medicine through innovation, research and collaboration.

The Division of Ophthalmology at BIDMC provides comprehensive medical and surgical care for a wide range of eye conditions, with subspecialty expertise in glaucoma, cataract surgery, cornea and external diseases, oculoplastics, ocular oncology, retina and neuro-ophthalmology.

As an Ophthalmic Assistant II, you will work closely with ophthalmologists, optometrists and members of the clinical team to prepare patients for evaluation, perform ophthalmic testing and support a coordinated, efficient patient experience. This role offers the opportunity to apply a broad range of technical ophthalmic skills while continuing to build your expertise in an academic medical center environment.

Job Description

Essential Responsibilities

• Escorts patients to and from exam rooms. Takes a complete history focusing on the patient's eye symptoms. Reviews allergies and medications. Performs visual acuity tests and uses tonopens and applanation to measure intraocular pressure. Administers eye drops in preparation for the eye exam.
• Performs visual fields, A/B ultrasonic scans, autorefraction, OCT, fundus photography, lensometry and topography. Performs refractions.
• Monitors provider schedules and patient flow. Gathers and coordinates information necessary for patient records.
• Monitors supply rooms and keeps exam rooms stocked and supplied. Cleans and maintains equipment and coordinates repairs as needed.
• Trains on the job for new tasks and ancillary skills as needed. Participates in employer sponsored training and continuing education.

Required Qualifications

• High School diploma or GED required. Vocational or Technical training in accredited program for Ophthalmic Assistant preferred.
• Certificate 1 Cert Ophthalmic Asst required.
• 1-3 years related work experience required.
• Certification as COA, COT or COMT by JCAHPO.
• Minimum 1 year experience in an ophthalmology practice or graduate of accredited Ophthalmic Assistant program.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

Pay Range

$29.93 - $40.28

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.