Patient Care Technician II - Emergency Department/Full Time, Days

Under the direct supervision of licensed personnel, the Patient Care Technician II through communication, requisitioning, and management of supplies and equipment, coordinates the activities of the nursing staff, patient, physician, other hospital departments and visitors. The position performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

What you will do

• Performs responsibilities that may include, but is not limited to assisting with ambulating and mobilization of patients, taking and recording the patient’s vital signs (i.e., BP, Temperature, Pulse, Respirations, & O2 sat), weighing patients, assisting with personal hygiene / AM Care (i.e., Oral Care, Bathing the patient, etc.), assisting with bedpans and toileting, catheter care, empty drains, turning bedridden patients or patients that need assistance with turning, linen changes, assisting with meal preparation, feeding patients, I&O, light cleaning and organizing of patients room, answering call lights, and relaying pertinent information to the nurse.
• Performs all responsibilities/duties required by the department/division, as defined in the scope of service, to ensure that the unique nature of the client is addressed including sitting with patients and sitting with Baker acted patients.
• Maintains up-to-date and accurate documentation of data collected.
• Assumes clerical duties necessary to assist the healthcare team to provide patient care.
• Receives and directs phone calls and serves as the receptionist for the department.
• Maintains supplies/inventory for department.
• Uses computer system to locate orders, retrieves patient information, calls STAT and cancels orders, and prints daily census. Follows "Down Time" procedures. Operates order communication system.
• Files reports and necessary forms in patient charts. Communicates and assists with transferring and discharging patients including notify appropriate area.
• Promotes effective working relations and works effectively as part of a department/unit to facility meeting goals and objectives.

Minimum Education

• High School Diploma or Equivalent Required

Minimum Work Experience

• 6 months Experience in a healthcare related field or actively enrolled in a pre-nursing or nursing program and pursuing a nursing degree. Required

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
• Non-violent crisis intervention (CPI) within 90 Days Required

Required Skills, Knowledge and Abilities

• Strong verbal and written communication skills with the ability to interact effectively with patients, families, and healthcare team members.
• Knowledge of basic medical terminology.
• Basic computer knowledge.
• Ability to accurately screen and triage acute patients.
• Strong interpersonal and team skills.
• Excellent customer service skills.
• Excellent organizational skills.
• Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG.
• Ability to document and utilize electronic health record applications.
• Ability to deal appropriately with confidential information.

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse