Laboratory Assistant

Job Summary

Performs data entry of patient information and laboratory test orders on outpatient laboratory specimens to ensure quality results are reported timely to the clients of Clinical Laboratory and Central Georgia Diagnostics Reference Laboratory Services. Provides client support for physicians and staff as needed.

Major Responsibilities

• Operates laboratory and hospital information system for entry and retrieval of patient demographic data and order entry. Works in partnership with Patient Registration department to ensure data is obtained and entered into system.
• Processes outpatient lab specimens, accurately orders tests and labels specimens for testing in the clinical lab.
• Retrieves patient data and results for clients and physicians. Operates remote printers and fax to deliver information as requested. Retrieves archived patient data from optical disk. Adheres to HIPAA standards at all times to ensure patient confidentiality.
• Provides client service with customer oriented focus for clients and physicians concerning clinical data. Calls stat results to clients and physicians. Documents client calls and callbacks in computer.
• Answers and transfers calls for Clinical Laboratory and Reference Laboratory. Utilizes appropriate login process for telephone call queue system. Enters appropriate information into client call database for add-on tests, recollects, and follow up issues.
• Uses computer system for interdepartmental email, to track specimens, utilize web based orders and retrieve results, and scan and index lab requisitions.
• Informs couriers of specimen pickups from clients. Assists with local specimen pickups when regular couriers are not available.
• Follows universal safety precaution standards and patient safety policies at all times.
• Provides support for all lab departments, retrieves information and assists as needed.

Licensure, Registration, and/or Certification Required

None required

Education Required

Must be a High School or GED Diploma Graduate.

Physical Requirements and Working Conditions

Must be able to use visual acuity to see monitor screen, computer and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours). Must be able to comprehend and learn operation of various office equipment. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics. Must be able to lift up to 10# specific to job evaluation.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.