Patient Services Representative
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How this pay compares
This posting states $20–$25 an hour. Open patient access representative jobs in Illinois post a median of $22.25 an hour, the middle half $19.91–$24.75, across 151 jobs that state their pay, so this one is within the middle half of what they post. Patient access representatives employed in Illinois earn a median of $20.77 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Illinois: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 66.2%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.76x · Clicks 223
- How often these jobs state their pay: Jobs stating any pay 50.0% · Stating an hourly rate 44.8%
From every open job we read and every apply click on this site, as of 9 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Schaumburg, IL with occasional coverage in Rockford
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative , you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You’ll Do
- Greet patients warmly and check them in using our Electronic Health Record (EHR) system
- Coordinate and order sleep study devices and upload reports into the system
- Review upcoming schedules to confirm insurance and patient documentation are complete
- Schedule appointments and manage patient flow for a smooth clinic experience
- Answer incoming calls and provide overflow support to the call center as needed
- Open and close the clinic following established protocols
- Ensure proper documentation, process payments, and support daily clinic operations
- Order medical supplies and pharmaceuticals as needed
- Room patients
- Safety and sanitation of clinic
What You Bring
- Required - Minimum of 1 year experience working in a medical or healthcare setting
- Strong time management skills and the ability to multitask effectively
- Experience working with performance-based goals or metrics
- A customer-first mindset and excellent communication skills
- Tech-savvy with experience in Microsoft Office and Electronic Health Records
- High attention to detail and accuracy
- A problem-solver who thrives in a fast-paced environment
- A positive, team-oriented attitude and strong work ethic
- Ability to also work at the Schaumburg and Rockford clinics as needed
- Valid driver license
Why Choose ADVENT
- 16+ days PTO (prorated first year) + paid holidays
- Health, dental, and vision coverage with employer-paid HRA
- 401k match & life insurance
- Regular business hours - no nights or weekends
- A culture that values solutions and encourages growth
- Schedule: Monday and Wednesday, 8am-4:30pm, Tuesday & Thursday, 7am-5:30pm & Friday 7:30am-12:30pm
- This is a full-time, 32hr flex position
Explore more at: ADVENT Careers Website
From ADVENT's job posting, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.
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About ADVENT
ADVENT hires front-office staff, medical assistants and advanced practice providers in Illinois, Indiana, Ohio, Tennessee and Wisconsin.
Hires in Tennessee, Wisconsin, Illinois, IndianaPay on its listings: 72.7% of its open jobs state an hourly rate
More open jobs at ADVENT
- Medical Assistant Float - Part-Time$18.25–$26/hr
- Medical Assistant$18–$25/hr
- PRN Patient Service Representative$16.28–$24/hr
- Care Coordinator
- Physician Assistant/Nurse Practitioner$110,000–$135,000/yr
- Patient Services Representative / Medical Assistant$18–$25/hr
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