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Mental health

Social Services Director

West Haven Healthcare$32–$38/hrWest Covina, CAFull timePosted 6d agoStill open, checked every night

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About the job

Social Services Director

Join our team at West Haven Healthcare in West Covina, California, where we provide the most competent rehabilitation and nursing care in a loving family-type environment. As a Social Services Director, you will play a vital role in ensuring the emotional and social needs of our residents are met and maintained on an individual basis.

Job Summary

We are seeking a dedicated and experienced Social Services Director to join our team. As a Social Services Director, you will be responsible for planning, developing, organizing, implementing, and directing the Social Services department in accordance with current and existing Federal, State, and Local standards.

Responsibilities

  • Plan, develop, organize, implement, and direct Activity staff in the overall Social Services function in the facility
  • Meet with Administration and other facility management personnel in planning social services functions
  • Develop and maintain a good working rapport with other departments, as well as outside community health, welfare, and social agencies
  • Develop and implement department policies and procedures
  • Keep abreast of current Federal and State regulations and recommend necessary changes as needed
  • Review departmental policies and procedures and recommend changes periodically
  • Develop and manage a departmental budget and monitor expenditures
  • Serve on various committees of the facility as appointed by the Administrator
  • Develop policies and procedures for the identification of medically related social and emotional needs for the resident
  • Develop training and in-service programs that can be used by social service staff members
  • Participate in community planning related to the interests of the facility and residents
  • Interview residents and family members in a private office setting to ensure social service needs are discussed and met, and maintain communications with resident family members
  • Participate in Discharge planning, social care plans, and resident assessments in a private office setting
  • Ensure transportation needs of the residents are met
  • Provide financial information and assistance options to residents/resident family members
  • Refer residents/resident family members to social service agencies as needed
  • Provide direction to Social Services staff members when dealing with problematic situations
  • Record and maintain social service records
  • Compile and maintain a departmental schedule
  • Maintain confidentiality of all pertinent patient care information housed in the Social Services office
  • Review complaints and grievances and make recommendations to the Administrator
  • Ensure that the Social Services department has the necessary equipment and supplies to operate effectively
  • Perform charting and record keeping duties as necessary

Requirements

  • Must possess a bachelor’s degree from an approved school of social work
  • Social Services management experience in a Long-Term care setting
  • Social Services Certification (ACSW) from an accredited program
  • Ability to speak, read and write English effectively
  • Emotional maturity, reliability, tact, integrity, and good judgment
  • Understanding of facility’s goals and philosophy
  • Good problem-solving skills with ability to plan, organize, and execute work activities independently
  • Ability to interact effectively with team members, residents, families, and visitors
  • Knowledge of accreditation and licensing standards as they apply to resident care and safety

Physical Demands/Work Environment

  • The demands and environment described here are representative of those that must be met by an employee to successfully perform the functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
  • Work primarily involves standing, walking, twisting, reaching, bending/stooping, as it relates to standard office activity
  • Vision abilities required by this job includes good vision and depth perception, both near and far as well as ability to distinguish basic shades and colors
  • The noise level in the facility work environment is usually moderately quiet; however, at times, due to the nature of clients treated at this facility, occasional loud outbursts by residents may be expected

Benefits

  • Medical, Dental & Vision insurance
  • Life Insurance
  • Same day pay (Tapcheck)
  • 401(k) Retirement Plan
  • Time Off/Leave (PTO, Vacation or Sick Leave)
  • Holiday Pay
  • Paid orientation

How to Apply

If you are a motivated and compassionate individual with a passion for social services, please submit your application to this exciting opportunity. We look forward to hearing from you!

From West Haven Healthcare's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.

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About West Haven Healthcare

West Haven Healthcare is a 99 (source: Medicare Care Compare: West Haven Healthcare)-bed nursing home in West Covina, CA, certified by Medicare and Medicaid. Its job board posts jobs for nursing assistants, therapists and mental health staff. Source: Medicare Care Compare: West Haven Healthcare

Based in West Covina, CAHires in CaliforniaPay on its listings: 100% of its open jobs state an hourly rate

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