Unit Clerk - 8th Floor - University Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values
• Adheres to hospital policies including confidentiality
• Participates in the evaluation of environmental and safety issues and intervenes appropriately
• Assists with orientation of new employees as assigned
• Requires minimal supervision to safely perform essential functions
• Utilizes proper body mechanics when moving equipment that is necessary to perform essential functions
• Maintains clean work area with appropriate forms and supplies
• Responds to call lights and promptly relays information to the appropriate nursing personnel
• Acknowledges the presence of staff, physicians and visitors at the nursing station
• Runs errands to support the needs of the unit
• Processes requests and orders during computer downtime
• Checks unit census and updates condition codes
• Utilizes computer terminal to access the Hospital Information Systems
• Utilizes the Hospital Information System to enter requests for unit maintenance and repair
• Schedule and coordinates diagnostic procedures and continued care/follow up appointments
• Order supplies and unit inventory
• Process patient charges
• Check unit census and updates condition codes
• Complete patient transfers and discharges
• Replenishes chart stationary
• Serves as receptionist
• Answers the telephone in a prompt and courteous manner
• Performs general clerical duties
• Prepares unit admission packs
• Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone
• Notifies Charge Nurse when leaving unit
• Maintains accurate and complete records by posting all forms and reports in correct order
• Updates Kardex as needed and completes orders by forwarding forms utilizing the FAX machine
• Performs chart reduction
• Maintains a neat and properly ordered chart
• Prepares chart for Medical Records upon discharge
• Completes all mandatory unit, educational and hospital requirements
• Utilizes cost effective practices in performing all aspects of the job
• Adheres to Infection Control and Safety Standards
• Keeps unit material/flow sheets stocked
• Keeps unit desk free of clutter at all times
• Processes laboratory samples for analysis in a prompt and accurate manner
• Participates on committees as assigned
• Participates in Performance Improvement activities as assigned
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• High School Diploma or equivalent Required
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Ability to multi-task and prioritize tasks to meet all deadlines HighAbility to multi-task and prioritize tasks to meet all deadlines High
• Ability to work independently and maintain good judgment and accountability HighAbility to work independently and maintain good judgment and accountability High
• Ability to work well under pressure in a fast-paced environment HighAbility to work well under pressure in a fast-paced environment High
• Actively demonstrates good oral and written communication skills with both internal and external customers HighActively demonstrates good oral and written communication skills with both internal and external customers High
• Demonstrated ability to work well with health care providers HighDemonstrated ability to work well with health care providers High
• Excellent verbal and written communication skills ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others MediumExcellent verbal and written communication skills ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Medium
• Is proficient in ability to print and fax documents MediumIs proficient in ability to print and fax documents Medium
• Knowledge and ability to learn and apply job functions, and minimal medical terminology knowledge MediumKnowledge and ability to learn and apply job functions, and minimal medical terminology knowledge Medium
• Strong organizational and time management skills HighStrong organizational and time management skills High

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.