Telemetry Technician - Telemetry, University Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• The Telemetry Technician is responsible for the continuous observation and interpretation of cardiac rhythms for adolescent, adult, and geriatric patient populations.
• This role requires high attention to detail, proactive communication with the nursing and medical staff, and strict adherence to hospital safety and compliance standards.
• Provides diligent visual and auditory observation of remote telemetry monitoring equipment for patients in nursing and intensive care units.
• Accurately recognizes and interprets basic ECG rhythms, identifying variations from baseline and potential emergencies.
• Promptly identifies life-threatening situations and initiates emergency protocols immediately.
• Programs computerized monitoring equipment, setting alarm limits according to physician orders or facility protocols.
• Ensures all monitoring equipment is in proper working order; performs basic troubleshooting and enters maintenance requests as needed.
• Utilizes proper body mechanics when positioning patients for electrode application or moving heavy equipment and supplies.
• Verbally reports any rhythm changes or clinical alerts to the assigned nurse via telephone, microphone, or in person.
• Acts as a communication link between physicians, patients, and the healthcare team, utilizing high-level customer service skills.
• Schedules and coordinates diagnostic procedures and follow-up appointments as required.
• Maintains accurate written logs for each patient and ensures telemetry charges are submitted in a timely, efficient manner.
• Utilizes the Hospital Information System (HIS) and personal terminals for data entry and supply ordering.
• Adheres to all hospital policies, including strict HIPAA confidentiality, infection control, and safety standards.
• Works cooperatively with team members to improve unit performance and completes all tasks with a positive, solutions-oriented attitude.
• Participates in the orientation of new personnel and attends mandatory educational requirements and committee meetings.
• Practices cost-effective resource management and maintains adequate stock levels for telemetry supplies.
• Ability to sit for extended periods while maintaining constant focus on multiple monitors.
• Adheres to assigned schedules, including required overtime, call rotations, and prompt attendance.
• Performs other duties as assigned to support Performance Improvement (ICARE) activities and general unit health.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• High School Diploma or equivalent. Required
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Must be able to work in a fast-paced and high-stress environment while demonstrating well-developed interpersonal skills with the ability to communicate effectively and clearly with the medical staff, patients, families, and visitors. Must be able to work in a fast-paced and high-stress environment while demonstrating well-developed interpersonal skills with the ability to communicate effectively and clearly with the medical staff, patients, families, and visitors.
• Specific hearing abilities required by this job include ability to respond to auditory system alerts. Specific hearing abilities required by this job include ability to respond to auditory system alerts.
• Ability to identify and distinguish colors. Ability to identify and distinguish colors.
• Specific vision abilities required by this job include clarity of vision both near and far. Specific vision abilities required by this job include clarity of vision both near and far.
• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.