Surgery Scheduler or Lead Surgery Scheduler (Open Rank) - Multi-Specialty Medicine, GI, Highlands Ranch

University of Colorado Anschutz Medical Campus

Department: Community Practice

Job Title: Surgery Scheduler or Lead Surgery Scheduler (Open Rank) - Multi-Specialty Medicine, GI, Highlands Ranch

Position #: 00854459 – Requisition #: 41640

Job Summary

The Surgery Scheduler/Lead Surgery Scheduler is responsible for providing outstanding customer service to assigned physicians and patients while supporting the effective and efficient scheduling of outpatient visits, procedures, and surgeries. This position works closely with nurses, physicians, vendors, insurance companies, and other departments involved in the delivery of patient care services to ensure seamless coordination throughout the patient care continuum.

This role communicates with physicians and other healthcare team members to ensure the availability of facilities, operating rooms, equipment, and staff. The individual serves as a liaison between patients and providers for all non-clinical matters, including scheduling procedures in both minor procedure and operating room settings, communicating pre-procedure instructions, confirming appointments, obtaining insurance verifications and pre-authorizations, and coordinating care from initial referral through the date of surgery.

Key Responsibilities

• Schedule patient visits, surgery cases, and procedures in various settings, including completing data entry in Epic and preparing necessary documentation for physician review.
• Determine if insurance pre-authorization is needed and distribute patient information packets as necessary.
• Obtain referrals and authorizations for clinic patient encounters, procedures, and surgeries.
• Preauthorize procedures and surgeries, including interactions with insurance companies and application of CPT and Dx coding knowledge.
• Coordinate patient care with multidisciplinary teams from the time the patient decides to have surgery through the day of surgery.
• Work with physicians and care teams to ensure patients are prepared for surgery.
• Triage new patient referrals received by phone or fax and distribute new patient information.

Lead Surgery Scheduler Additional Responsibilities:

Train and provide guidance to Surgery Schedulers and Preauthorization Specialists.

Work Location:

Onsite – this role is expected to work onsite and is located in Highlands Ranch, CO .

Why Join Us

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to, Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage .

Qualifications

Minimum Qualifications

Surgery Scheduler

• High school diploma or GED equivalent.
• Two (2) years of patient registration and insurance processes.

Lead Surgery Scheduler

• High School Diploma or GED equivalent.
• Three (3) years of patient registration and insurance processes.
• One (1) year of healthcare administration/insurance authorization experience.

Substitution (All Levels):

A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications (All Levels)

• College graduate.
• Three or more (3+) years of patient/client-facing experience.
• Medical office experience.
• EPIC experience.
• MS Office experience.
• Bilingual, Spanish-speaking.

Conditions of Employment (All Levels)

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
• Must be able to work in person.
• Must be able to travel to alternate locations as assigned.

Knowledge, Skills, and Abilities (All Levels)

• Strong organizational and personal skills; must have a strong work ethic.
• Strong communication skills, both written and verbal.
• Ability to maintain a positive attitude with clients, employees, and management.
• Ability to work quickly – individually and as part of a team.
• Ability to read, analyze, and interpret policies, documents, and regulations.
• Excellent organizational skills.
• Ability to understand, apply, and benefit from technology.
• Understanding of HIPAA practices and patient confidentiality.

Lead Surgery Scheduler Only KSAs

• Strong attention to detail and accuracy - able to prevent and correct errors proactively.
• Demonstrated ability to independently prioritize workload and follow tasks through to completion.
• Critical thinking and problem-solving skills; ability to resolve issues without redirection.
• Ability to work effectively in a fast-paced environment and meet deadlines.

How to Apply

For full consideration, please submit the following document(s):

• A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
• Curriculum vitae / Resume
• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Nykol Jefferson, nykol.jeffereson@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until the position is filled.

Anticipated Pay Range:

The starting salary range ( or hiring range ) for this position has been established as:

Surgery Scheduler: $43,700 to $51,042

Lead Surgery Scheduler: $51,360 to $61,632

The above salary range ( or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu .

Background Check Statement:

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program .