Patient Financial Services Coordinator | Full-Time | Days
- Days
Workplace injuries
Uf Health Jacksonville in Jacksonville reported 226 work injuries and illnesses to OSHA for 2025 over 8,084,704 hours worked: 5.6 per 100 full-time workers, against 5.1 per 100 full-time workers at general hospitalsnationwide. 30 of them describe violence by a patient, resident or client in the case's own words. This is the employer's own report. Workplace injuries by employer.
Medicare rating of Shands Jacksonville
Medicare gives Shands Jacksonville 4 of 5 stars (Jul 2026; Florida's hospitals average 3.0). 76% of its patients said their nurses always communicated well (the middle US hospital: 79%). Medicare did not cut its pay for patient harm in fiscal 2026. Its central line bloodstream infections ran 34% below predicted by Medicare's measure. Patients' ratings of their care, not employees' of the job. Its other hospitals · Florida hospitals by rating.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Responsibilities
Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service.
Qualifications
Education
- Required: GED or High School Diploma
- Preferred: Bachelor’s degree, CHAA certification, and experience in a healthcare/medical insurance environment
Experience
- Required: 3–5 years of customer service experience, preferably in a healthcare setting
Skills and Qualifications
- Strong interpersonal skills
- Ability to communicate effectively with individuals from diverse backgrounds
- Knowledge of insurance requirements preferred
- Excellent decision-making skills and initiative
- Detail-oriented with strong organizational skills
- Ability to prioritize tasks and manage workflow effectively
- Ability to perform cashiering functions
- Ability to handle stressful situations professionally
- Proficiency with PCs in a Windows environment and minimum typing speed of 25 wpm.
From UF Health's job posting, checked 13 Nov 2026. The employer's own page is the final word on requirements and availability.
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About UF Health
UF Health is the University of Florida's nonprofit academic health system, with 12 (source: UF Health, About UF Health) hospitals, hundreds of physician practices and outpatient locations, and more than 30,000 (source: UF Health, About UF Health) faculty and staff in Gainesville, Jacksonville and Central Florida. Source: UF Health, About UF Health
Based in Gainesville, FLHires in Florida, GeorgiaPay on its listings: 0.9% of its open jobs state an hourly rate
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