Patient Registration (PRN) - Wellness for Life Mobile Health

Patient Registration (PRN) - Wellness for Life Mobile Health

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Fort Worth Klabzuba Tower, 1300 West Terrell Avenue, Fort Worth, TX 76104

Work hours: PRN (As needed), Monday through Friday; 8:30am to 5:00pm. Up to 30 hours per week, occasional evening hours may be required.

Department Highlights

• Facilitate access to health services for underserved community members
• Role is connected to system changes to address social determinants of health
• Empowered to be a servant leader in Community Health

Here’s What You Need

• High School Diploma or equivalent (required)
• 1 year of customer service experience (required)
• CHAA – Certified Healthcare Access Associate (Upon Hire Preferred)
• CPI – Crisis Prevention Intervention Training (required within 90 days)
• BCLS – Basic Cardiac Life Support (required within 90 days)
• DL – Drivers License Upon Hire (required)

Here’s What You Will Do

• Welcome patients and visitors in person and over the phone using professional, compassionate communication that includes greeting, introduction, clear explanation of processes, expected timeframes, and gratitude.
• Accurately identify and register patients for Mobile Health visits, ensuring complete and compliant documentation within the Electronic Health Record (EHR).
• Collect and verify demographic, medical, and insurance information, ensuring all required forms and consents are obtained and uploaded appropriately.
• Verify insurance coverage and eligibility, obtain necessary authorizations, and communicate coverage details or out-of-network implications to patients.
• Provide exceptional customer service by proactively addressing patient needs, concerns, and questions throughout the registration process.
• Maintain patient confidentiality and adhere to HIPAA and departmental privacy standards at all times.
• Participate in quality improvement initiatives, staff meetings, and ongoing professional development opportunities.
• Demonstrate consistent reliability, punctuality, and readiness to adapt to site and schedule changes.

Additional perks of being a Texas Health Patient Registration Employee

• Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
• Delivery of high-quality patient care
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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