Call Center Specialist-FT|Jenkintown|830am-500pm
- Bilingual
- Days
Workplace injuries
Temple Health System Transport Team in Philadelphia reported 0 work injuries and illnesses to OSHA for 2025 over 142,005 hours worked: 0.0 per 100 full-time workers, against 5.0 per 100 full-time workers at ambulance and other ambulatory care servicesnationwide. With its hours, the best estimate leaning on similar sites is 1.4 per 100 full-time workers. This is the employer's own report. Workplace injuries by employer.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity.
Education
High School Diploma or Equivalent Required
Bachelor's Degree in Marketing, Communications or Healthcare Preferred
Experience
2 years experience in customer service Required
General Experience in a physician practice or call center environment Preferred
General Experience and prior knowledge in scheduling for physician office or radiology Preferred
General Experience and knowledge working in an Electric Medical Record System (EMR) Preferred
General Experience communicating in Spanish or other languages (Bilingual) Preferred
Licenses
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
From Temple Health's job posting, checked 12 Nov 2026. The employer's own page is the final word on requirements and availability.
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New patient access, front desk and medical coding jobs in Pennsylvania, by email
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About Temple Health
Temple Health hires nurses, imaging techs and nursing assistants in Pennsylvania.
Hires in PennsylvaniaPay on its listings: 0% of its open jobs state an hourly rate
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