Medical Director

Under the direction of the Chief Executive Officer (CEO), the Medical Director serves as a key member of the senior management team and plays a critical role in shaping clinical policies and organizational strategy. The Medical Director provides leadership and oversight of all clinical and medical operations across core program areas, including Reproductive Health Services, Family Practice, Prenatal, and Pediatrics. This role is responsible for developing, organizing, and implementing the medical components of the organization’s clinical services, while working collaboratively with department leaders to ensure high-quality patient care. The Medical Director also partners with the Board’s Quality Improvement (QI) Committee to lead the implementation, monitoring, and continuous refinement of QI/QA procedures and performance metrics. As part of the onboarding process, the candidate’s cognitive and physical abilities will be assessed by the Supervising Physician to ensure they are equipped to meet the demands of the position effectively. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:

• Responsible for the smooth and successful day-today clinical team consisting of physicians, nurse practitioners, physician assistants and nurses. They will ensure that programs are implemented are consistent with their designs and will support staff in their effective implementation of programs.
• Organize and prioritize activities to meet medical and clinical services goals and objectives. Given limited resources, it is imperative that all medical services and programs be focused, complementary and effective.
• Working closely with the CEO, CMO will oversee the clinical implementation and full integration of all healthcare services.
• Perform advanced diagnostic tests including EKGs and echocardiograms as part of routine patient assessments.
• Work closely with other clinical director regarding clinical operations of integrated healthcare services, benefits of consumer/patient participation in integrated care and monitoring and management necessary to assure optimal benefit to patients.
• Conducts physical assessments, administers prescribed treatment and dispenses medications, performs diagnostic tests; reviews and interprets laboratory findings and follow up in accordance with standardized procedures and protocols. (50%)
• Provides surveillance of medical regimens for the patient adjust regimens within established procedures and refers complex patient care problems to the Supervising Physician for assessment and advice. (10%)
• Assess, reassess, plans, counsels, teaches, and demonstrates nursing care to patients, family members or other persons who will give care to patients; assess and reassess individuals and families understanding and carrying out medical recommendations and in making necessary adjustments in the treatment regimen. (10%)
• Provides teaching and counseling aimed at prevention of illness and accident modification of risk factors to health and maintenance of high-level wellness. (10%)
• Accurately and concisely, documents in the patient’s medical record findings, instructions, education and services rendered. (20%)
• Identifies components of the regimen that may be delegated to any other personnel and may provide teaching and/or guidance, when necessary.
• Collaboratively works with other health agencies and families in the physical and emotional transitions of care.
• Provides initial care of emergencies and arranges for continuing definitive care.
• Consults and collaborates with members of the health care team and with families in the assessment and management of health care problems and in the physical and emotional transitions of care.
• Provides input to the development, revision and implementation of protocols, policies, and standard procedures and to the identification of program goals, objectives and chances.
• Actively participate in interdisciplinary team meetings to discuss patient care plans and integrate medical expertise with behavioral health and social services.
• Actively participates in Quality Assurance and Safety Programs.
• Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
• Perform other duties as assigned by the executive leadership and administration.

Requirements

Education, Certification, and Experience Requirements

• M.D. or D.O License
• Must be Board Certified in Family Medicine at the time of employment
• Minimum of 10 years of direct clinical experience in a high-volume ambulatory care setting required.
• Minimum of 2 years of providing supervision to other providers.
• Possession of DEA (Drug Enforcement Administration) License
• Requires problem solving, decision making and critical thinking.
• Requires excellent leadership, organizational, written, and verbal communication skills.
• Must be able to work in a self-directed environment, with an ability to work with and lead teams.
• Bilingual (English/Spanish) with comprehension of medical terms in both Spanish and English are required.
• Treat all people with dignity, respect, compassion and integrity at all times (i.e. when speaking on the telephone, to visitors, and company personnel).
• Performs all other duties as assigned and within the PA scope of care.
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served, including knowledge of principles of growth and development and psychosocial characteristics and interventions for infant (0-1 year), child (1-5 years), school age (6-12 years), adolescent (13-17 years), young adult (18-45 years), middle adult (46-60 years), older adult (60+ years).
• Age-specific patient needs that employee is required to understand and meet for infant (0-1 year), child (1-5 years), school age (6-12 years), adolescent (13-17 years), young adult (18-45 years), middle adult (46-60 years), and older adult (60+ years).
• Demonstrates the ability to assess, reassess and interpret age appropriate data about the patient's status in order to identify age-specific needs and provide the care needed.
• Excellent verbal and written communication skills.
• Demonstrate excellent crisis management skills, maintaining professionalism and calmness under high-pressure situations.
• Skill in making appropriate decisions to benefit patients and meet company objectives.
• Ability to prioritize work and complete it on a timely basis with minimal supervision.
• Ability to follow procedures.
• Ability to deal with change and seek out opportunities to effect change to promote patient care.
• Strong customer service approach to problem solving situations.
• Ability to read, write, understand and spell English correctly. Fluency in both English and Spanish required to effectively communicate with our diverse patient population.

Language Requirements

• Spanish speaking, preferred.