Office Assistant - Pulmonary and Sleep Center
How this pay compares
This posting states $16.80–$21.83 an hour. Open medical administrative assistant jobs in Virginia post a median of $20.18 an hour, the middle half $19.31–$24.16, across 18 jobs that state their pay, so this one is within the middle half of what they post. Medical administrative assistants employed in Virginia earn a median of $22.20 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Medical administrative assistants in Virginia: pay by town and employer
Workplace injuries
Riverside Hospital Services in Newport News reported 6 work injuries and illnesses to OSHA for 2025 over 1,853,458 hours worked: 0.6 per 100 full-time workers, against 5.1 per 100 full-time workers at general hospitalsnationwide. With its hours, the best estimate leaning on similar sites is 0.8 per 100 full-time workers. None describe violence by a patient, resident or client in the case's own words. This is the employer's own report. Workplace injuries by employer.
Medicare rating of Riverside Regional Medical Center
Medicare gives Riverside Regional Medical Center 3 of 5 stars (Jul 2026; Virginia's hospitals average 3.7). 80% of its patients said their nurses always communicated well (the middle US hospital: 79%). Medicare did not cut its pay for patient harm in fiscal 2026. Its central line bloodstream infections ran 83% below predicted by Medicare's measure. Patients' ratings of their care, not employees' of the job. Its other hospitals · Virginia hospitals by rating.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 65.4%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.78x · Clicks 232
- How often these jobs state their pay: Jobs stating any pay 49.8% · Stating an hourly rate 44.6%
From every open job we read and every apply click on this site, as of 11 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Newport News, Virginia
Hiring Range
$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.
What you will do
- Ensures all patients' registration and demographics information is correct and updated as needed. Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor’s illness, meetings, or vacation. Obtains referrals and insurance information. Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents. Reports any potential compliance concerns to the appropriate person.
- Recommends to office manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings.
- Promotes the daily workflow. Preps charts in advance of visit. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Check-in process and demographic updates done in timely manner. Manages patient expectations with clear explanations. Uses good telephone technique including 4 part greeting and 3 rings or less guideline. Observes transfer and on-hold techniques.
Qualifications
Education
- , High school or equivalent (Preferred)
Experience
- Medical Office experience (Preferred)
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
From Riverside Health's job posting, checked 12 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Riverside Health
Riverside Health hires nurses, nursing assistants and imaging techs in Riverside Regional Medical Center - Newport News, Newport Square Professional Center - Newport News and other towns in Virginia.
Hires in VirginiaPay on its listings: 94.3% of its open jobs state an hourly rate
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