Pharmacy Technician

Shape Your Future. Serve Your Community. Build Your Career with Palms!

What Life Working at Palms Looks Like

Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.

Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!

Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – so working here gives exposure to different patient populations, conditions and settings.

Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.

Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.

Perks

Competitive Wages

Comprehensive Health Coverage: Medical, Dental and Vision Insurance

Professional Development Opportunities

Employee Assistance Programs

Company Paid Life Insurance

401k with 5% Match

11 Paid Holidays

20 Days PTO

Recognition and Rewards

Community Impact

Position Summary

Pharmacy Technicians, under the supervision of a licensed pharmacist, are responsible for assisting pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients, and maintaining drug inventory.

Description of Primary Responsibilities

• Responsible for patient care

a) Provide necessary pharmaceutical services to patients and customers of Palms Medical Group (PMG), under supervision of a licensed pharmacist, and within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG and Florida State Statute 465.014.

b) Exhibit professionalism when greeting and serving patients and customers in the pharmacy.

c) Enter necessary patient information, including insurance coverage, and prescriptions into the pharmacy software.

d) Accurately bill and collect payment for prescriptions from customers and third-party agencies.

e) Mix pharmaceutical preparations, perform medication counts, fill bottles with prescribed tables/capsules and type labels for bottles.

f) Assist the pharmacist to prepare and dispense medications as above, and:

• Ensure all controlled substances are double-counted and marked accordingly with a ‘DC’.
• Will double check amount dispensed by circling the quantity on the pharmacy receipt label for quantities that are not #30.
• Responsible for inventory management

a) Assist in maintaining sufficient inventory and supplies for the pharmacy operations.

b) Receive and store incoming supplies.

c) Count stock and enter data into computer for inventory maintenance.

d) Clean, organize and maintain professional work areas

• Responsible for administrative duties

a) Read and adhere to the Pharmacy Policy Manual and the Pharmacy Technician Manual.

b) Operate a cash register and be able to accurately handle money exchanges.

c) File invoices and copy prescriptions.

d) Assist with pharmacy compliance to applicable statutory requirements (DEA, Board of Pharmacy) and with compliance to accreditation standards (AAAHC) and HRSA’s 340B Drug Program.

e) Assist the Pharmacy Technician Coordinator and/or the Pharmacy Director with data collection as needed.

f) Assist with audits and surveys as directed by the Pharmacy Technician Coordinator.

g) Perform any other duty assigned by the Pharmacy Operations Coordinator, Pharmacy Director, CPO/CAO, or CEO to improve the efficiency of PMG.

Requirements

Description of Primary Attributes

General Development

• Must be organized, self-motivated, and detail-oriented.
• Job duties require the ability to work both independently and as part of a team.
• May be expected to travel to and provide coverage for other PMG pharmacies during Pharmacy Tech absences.
• Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance and supporting skill development.

Professional & Technical Knowledge

• Maintain ability to read and interpret physician prescriptions.
• Be proficient with mathematical instructions (add, subtract, multiple and divide) in all units (whole number, fractions and decimals).
• Be able to compute ratios and percentages.
• Be expected to navigate and operate Microsoft Office suite products, including Word, Excel and PowerPoint.

Licenses & Certifications

• High School Diploma or Equivalent
• Current Pharmacy Technician license in the State of Florida
• Current or obtain within 6 months of employment; Certification from Pharmacy Technician Certification Board
• Minimum of one (1) year retail experience
• Current BLS (basic life support) Certification

Communications Skills

• Effectively communicates complex and/or technical information to co-workers, patients, and/or vendors.

Physical/Mental/Emotional Demands

• Standing for extended periods of time
• Sitting for extended periods of time
• Viewing a computer monitor for extended periods of time
• Bending
• Stretching/Reaching
• Walking short distances
• Lifting up to 50 pounds
• Operating office equipment (computer, fax machines, telephones, and copy machines)
• Reading forms/Instructions/Patients Charts
• Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
• Exposure to potentially violent/irate patients
• Making decisions with little guidance

Health / Safety Consideration of Position

• Exposure to chemical infectious/contagious illness
• Exposure to chemical and inhalation of antibiotics during reconstitution
• Exposure to X-Ray radiation
• Exposure to a variety of scents and odors
• Must utilize universal precaution in clinical or exposure situations as prescribed by federal, state and local guidelines and/or laws