Unit Clerk/Monitor Technician - NBMC 2 North Acute Surgical (Part Time, Evening)

At Northbay Health, the Unit Clerk/Monitor Technician is responsible for ongoing monitoring and analysis of cardiac rhythms under the direction and supervision of a licensed, registered nurse, in addition to general clerical and reception duties. The Unit Clerk/Monitor Technician, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients, families, visitors, colleagues to provide excellent customer service. Supports the mission, vision, values and expectation of excellence of the organization. Contributes to the provision of quality nursing care through performance improvement technique that demonstrates positive patient outcomes.

Primary Job Duties

• Post telemetry strips per unit standard of care. Admits, transfers, and discharges patient from the telemetry monitors as directed by the nursing personnel.
• Recognizes basic cardiac dysrhythmias. Measures PR, QRS, QT intervals and HR as appropriate and documents.
• Perform routine trouble shooting of telemetry equipment. Cleans and checks telemetry units and cables after use and stores them properly. Reports missing telemetry units and sends broken units to BioMed as appropriate.
• Maintains unit logs, enters patient charges, and perform other unit task as assigned.
• Report changes in patient rhythms/conditions to licensed professional nurse.
• Ensures that all charts have the appropriate forms in place.
• Answers telephones, takes and relays messages, and pages MDs/staff as needed.
• Greets and directs visitors, physicians, and staff.
• Orders and restocks unit supplies and forms.
• Performs clerical responsibilities related to admission, transfer, and discharge of patients.
• Demonstrate safe use of equipment including computers, printers, copy machines, and fax machines.
• Demonstrate ability to prioritize and respond to changes in workload.
• Respond to emergency patient situations or internal and external disasters by following established protocols in a calm manner.
• Acknowledge individual responsibility for appropriate use of financial resources including staffing resources, equipment, and supplies.
• Actively participates in and contributes to NorthBay programs and/or initiatives designed to maximize the return on organization financial resources through improvements and service delivery, reduction in expenses, and /or optimization of revenue.
• Maintains and enhances competency through in-services, staff meetings, and educational programs.
• Performs other duties as assigned.

Education

• High school graduate or equivalent
• Course in medical terminology preferred

Licensure

• Current AHA or equivalent CPR required
• Telemetry certified within 3 months of date of hire

Experience

• Previous unit clerk or monitor technician experience preferred

Skills

• Computer skills and proficiency with medical terminology/abbreviations is preferred
• High level of initiative and independent work skills
• Excellent organizational and time management skills
• Must demonstrate and maintain current knowledge and skill in care for patients in the following age groups: geriatric, adult, young adult, adolescent, or pediatric
• Interacts with patients, staff and visitors in a pleasant, cooperative, and courteous manner.

Interpersonal Skills and Values

Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.