Unit Secretary Full-Time Nights (Tower 1) - Job ID:244834 - Miami, FL

We are North Shore Medical Center Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision.

We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
• Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance (bonuses only apply for Full Time).
• Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance.

The Unit Secretary is responsible for receiving all visitors to the department and providing appropriate assistance; answering calls received in the department and responding appropriately; and providing clerical support as required .

PRIMARY RESPONSIBILITIES

• Greets and directs patients, visitors, employees, physicians and other inquiring parties in a courteous and helpful manner.
• Answers all telephone calls by the third ring; identifies oneself by name and department; and provides assistance to caller (including returning calls and pages and transferring calls) in a timely manner per established department procedure.
• Transcribes physician orders and enters patient charge data into the computer system in an accurate and timely manner 100% of the time. Sets priorities in work, separating emergencies/STAT orders from regular work flow following Nursing Services policies and procedures.
• Answers call lights appropriately and in a professional manner. Obtains necessary help for patients in a timely manner .
• Accepts, documents and delivers pertinent information and messages to appropriate personnel accurately and in a timely manner .
• Assembles and maintains patient records and unit documents in a complete and accurate manner per established department procedures with minimal exceptions.
• Maintains adequate supply of forms, materials and other supplies as outlined in established department procedures so that required materials are at appropriate levels 100% of the time.
• Schedules and confirms all necessary tests and appointments in an accurate and timely manner 100% of the time.
• Keeps work station neat and reports equipment failures or other unusual circumstances to appropriate manager per established departmental procedures.
• Performs other duties as assigned.
• EDUCATION AND TRAINING:
• High School Graduate or Equivalent

EXPERIENCE

• One year health care and/or clerical experience
• Knowledge of Medical Terminology preferred.
• SKILLS AND ABILITIES:
• CPR is not required .
• Excellent communication skills to interact with patients, visitors and staff.
• Ability to manage time and organize daily schedule to meet productivity standards.
• Good computer skills.
• Minimum typing skills of 35 W.P.M.