Community Health Coach - Full Time - Days

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Jennie Edmundson

Address: 933 E. Pierce St. - Council Bluffs, IA

Work Schedule: Monday through Friday, could be occasional night and weekends

Promote health within the community and populations we serve. Act as a liaison between communities and health care organizations and work to provide guidance and social assistance. Non-clinical individuals who improve communication with health care providers and provide insight to care teams to improve individual’s health outcomes. Work as part of the care team to screen and address basic social determinants of health to remove barriers impeding health outcomes while advocating for individual and community health.

Responsibilities

Essential Functions

• Work as part of Patient-Centered Medical Home Team to improve the wellbeing of patient populations.
• Establish trust and rapport with patients in culturally and linguistically appropriate ways.
• Screen for social determinants of health/barriers impeding patient from achieving health outcomes (i.e. transportation, housing, food insecurity).
• Address social determinants of health by connecting patient with community benefit organizations, referring to internal resources or other members of the care team.
• Document interactions with patients and social determinants of health or barriers to care to improve overall care coordination and enhance patient outcomes.
• Educate and influence patients to seek/accept available resources.
• Educate and influence patients to connect with and trust in health care team.
• Build strong relationships with commonly referred community benefit organizations.
• Act as a trusted member of the community; examples: participate in community events, community coalitions or health fairs.
• Increase the team’s cultural competence by helping the team better understand cultural norms and the beliefs of members of their communities.
• Establish relationships and acts as a trusted resource for network providers and clinic personnel to advance value-based care.
• Support a culture that maximizes the acceptance of change.

Schedule

Monday through Friday, could be occasional night and weekends

Job Description

Job Requirements

Education

• High school diploma or GED required.
• Bachelor’s degree in social work preferred.
• Community Health Worker online program and onsite training required.

Experience

• Two years of community health, customer experience, patient advocacy, or payor experience preferred.

License/Certifications

• Valid driver’s license and own mode of transportation at the time of hire and throughout employment required.
• American Heart Association or American Red Cross Basic Life Support (BLS) preferred.

Skills/Knowledge/Abilities

• Knowledge of basic health, social determinants, safety and emergency preparedness
• Knowledge of community benefit organizations.
• Screen for and make referrals to address social determinants of health, such as housing, transportation, and food insecurity.
• Strong interpersonal and collaborative skills.
• Flexible and adaptable to change with a rapidly changing health-care environment.
• Ability to work independently as well as part of a team.
• Ability to communicate effectively both verbally and in writing.
• Ability to be agile in addressing individual, team and community needs.
• Ability to support vulnerable patients of all ages, typically from underserved, low-income communities in urban, suburban, and rural areas.

Physical Requirements

Physical

• Weight Demands
• Light Work - Exerting up to 20 pounds of force.
• Physical Activity
• Occasionally Performed (1%-33%):
• Balancing
• Climbing
• Carrying
• Crawling
• Crouching
• Distinguish colors
• Kneeling
• Lifting
• Pushing/pulling
• Standing
• Stopping/Bending
• Twisting
• Walking
• Frequently Performed (34%-66%):
• Grasping
• Reaching
• Repetitive Motion
• Sitting
• Speaking/Talking
• Constantly Performed (67%-100%):
• Hearing
• Keyboarding/Typing
• Seeing/Visual

Job Hazards

• Not Related: Electrical Shock/Static
• Rare (1-33%):
• Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
• Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Occasionally (34%-66%):
• Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
• Equipment/Machinery/Tools
• Explosives (pressurized gas)
• Hazardous Drugs (exposure risks, personal protective equipment required)
• Frequent (67%-100%):
• Chemical agents (Toxic, Corrosive, Flammable, Latex)
• Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
• Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.