Billing Coordinator - Jonesboro, AR

Join Our Team as a Billing Coordinator-Help Support Services That Make a Difference!

Are you organized, detail-oriented, and passionate about helping others? Miracle Kids Success Academy (MKSA) and Kids Unlimited Learning Academy (KULA) are looking for a dependable Billing Coordinator to support accurate billing and help children access the services they need.

As a Billing Coordinator, you will work closely with clinic teams, families, and insurance providers to maintain billing records, obtain prior authorizations, and communicate important coverage updates. If you enjoy working with details, solving problems, and supporting a team with a meaningful mission, this could be the perfect opportunity for you!

Why Join MKSA/KULA?

At MKSA/KULA, our mission is to help young children with developmental delays and disabilities build the skills they need to live meaningful and successful lives. We primarily serve children from birth through kindergarten in a supportive, child-centered environment.

Our team includes educators, teacher assistants, occupational therapists, physical therapists, speech-language pathologists, nurses, and other professionals who work together with families to meet each child's unique developmental, therapeutic, and medical needs.

As a Billing Coordinator, you will be an important part of that team by helping keep billing and authorization processes accurate, organized, and timely.

What You'll Do

• Review daily billing records for accuracy and enter information into the billing system.
• Compile weekly billing information and submit it to the appropriate team members.
• Organize and maintain billing records, clinic billing forms, and audit documentation.
• Communicate changes to a child's Medicaid coverage to appropriate staff and the child's parent or guardian.
• Request, track, follow up on, and obtain prior authorizations for therapy and Applied Behavior Analysis (ABA) services within required timeframes.
• Communicate insurance changes to billing staff, therapists, clinic directors, and the Chief Financial Officer.
• Assist the Director with retrospective therapy audits as needed.
• Develop and maintain a strong understanding of the organization's systems and billing procedures.
• Provide helpful, professional customer service to families, clinic teams, and leadership.

What We're Looking For

We are looking for someone who is

• Organized, dependable, and attentive to detail
• Comfortable working with records, billing information, and deadlines
• Friendly and professional when communicating with families, coworkers, and insurance representatives
• Able to prioritize tasks and manage multiple responsibilities
• Comfortable working independently with minimal supervision
• Committed to accuracy, follow-through, and excellent customer service

Qualifications

Education

• High school diploma or equivalent required

Experience

• One year of experience in a similar role preferred

Skills and Abilities

• Strong written and verbal communication skills
• Excellent customer service skills
• Ability to maintain accurate and organized records
• Ability to prioritize responsibilities and meet tight deadlines
• General computer proficiency, including Microsoft Office
• Ability to learn and follow billing procedures and authorization requirements

If you are ready to join a caring team and use your organizational skills to support children and families, we encourage you to apply today!

Come grow with us and help support a brighter future for every child.

Miracle Kids Success Academy and Kids Unlimited Learning Academy provide equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.