Skip to content

Front desk & admin

Secretary, Emergency Medical Services - Full Time

Mercyhealth logoMercyhealth$15.60–$23.40/hrFull timePosted 4d agoStill open, checked every night

Open in 2 locations

Mercyhealth posts this job separately for each location. Apply to the one where you can work: the unit, shifts, schedule and pay can differ between locations.

Workplace injuries

At Home - Rockford in Rockford reported 3 work injuries and illnesses to OSHA for 2025 over 112,461 hours worked: 5.3 per 100 full-time workers, against 2.8 per 100 full-time workers at home nursing services (except private practices)nationwide. With its hours, the best estimate leaning on similar sites is 4.2 per 100 full-time workers. This is the employer's own report. Workplace injuries by employer.

Patient access, front desk and medical coding jobs in our research

  • How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 66.2%
  • Applicant demand per open job on this site (1.00x is the average job): Index 4.76x · Clicks 223
  • How often these jobs state their pay: Jobs stating any pay 50.0% · Stating an hourly rate 44.8%

From every open job we read and every apply click on this site, as of 9 Nov 2026. Every figure for Patient access, front desk and medical coding jobs

About the job

OVERVIEW

The Secretary for the EMS department assists the executive director and management staff in the organization and communication of information. Serves as the contact person for access to administrative staff functions.

Schedule : 40 hours/week

Shift : Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Schedules appointments, meetings, seminars and other functions for Executive Director and all agency staff.
  • Coordinates various partner/agency functions as requested.
  • Secures all meeting room reservations for all staff.
  • Answers telephone for director if necessary, screens and directs calls appropriately.
  • Transcribes, types and proofs correspondence, creates agency forms, creates agency spreadsheets, memos, agendas, reports, policies and notices, etc.
  • Orders office supplies. Orders and stocks shelves with building supplies.
  • Creates, organizes and maintains proper logs and files.
  • Provides administrative support for all special projects.
  • Attends meetings and participates on committees as directed taking meeting minutes, and sending out final reports.
  • Completes all processes of invoice coding, processing and payment of invoices using the portal system.
  • Completes all requisition processing for requested items using the PMM system.
  • Crossover and assist with billing services with duties consistent with Patient Accounts Specialist including: Responsible for skilled staff payroll, entering services for billing, verification and authorization of insurance, maintaining billing records, entering payments and follow-up of correspondence in the absents of other team member. Assist with maintaining spread sheet to ensure authorization is obtained for all services rendered for commercial, Medicaid Managed, and Medicare Managed cases. Other billing tasks as needed.
  • Completes all processing of invoices for patient supplies.
  • Assist with recording, tracking, and updating all aspects of agency equipment disbursement to partners.
  • Ordering of all printed materials.
  • Tracking, recording, activating, and suspending all agency field staff cell phones.
  • Assist with annual budget planning process.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent.

Three years of experience and/or training in secretarial field, or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES

Excellent interpersonal/communication skills. Good organizational skills.

LEVEL OF SUPERVISION

Some independent judgment is required, but alternatives are limited by standard practices and procedures.

PAY RANGE

$15.60 - $23.40

Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

From Mercyhealth's job posting for MercyCare Building - Janesville, WI; Mercyhealth Hospital and Trauma Center - Janesville, WI, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.

Selected agencies hiring now

All agencies and apps →
  • NuWest Group logo

    NuWest GroupHealthcare staffing agency

    A healthcare staffing firm placing travel and local nurses, allied and lab professionals, CNAs, medical assistants and non-clinical admin staff on assignments, temp-to-hire and permanent jobs.

    Places: Nurses, CNAs & PCTs, Medical assistants, Front desk & admin

  • Cross Country Healthcare logo

    Cross Country HealthcareTravel nursing agency

    A national staffing company placing travel nurses, allied professionals, therapists and locum tenens providers, with local and per diem work too.

    Places: Nurses, NPs & PAs, Doctors, CNAs & PCTs

These agencies and apps pay CareJobs.Now a referral fee when someone we introduce is placed or signs up. It costs you nothing and never changes your pay. Hospital and clinic jobs below keep their own order.

Sponsored

Sponsored jobs from job networks, which pay CareJobs.Now when you click one.

Free tools for this application: check your resume against this job, answer the application's questions or see every free tool.

New patient access, front desk and medical coding jobs, by email

One email a week with the newest ones, straight from the employers' own careers sites, with the pay each posting states. Free, stop anytime.

About Mercyhealth

Mercyhealth is a health system with seven hospitals and 100+ (source: Mercyhealth, Meet our President/CEO) primary and specialty care locations serving northern Illinois and southern Wisconsin. Source: Mercyhealth, Meet our President/CEO

Based in Janesville, WIHires in Wisconsin, IllinoisPay on its listings: 82.7% of its open jobs state an hourly rate

More open jobs at Mercyhealth

More patient access, front desk and medical coding jobs

Experienced in the healthcare front office or coding?

One profile for every employer here. Hospitals, clinics and care companies ask us for people with a specific license, specialty, language or schedule: add yours once, and when a job fits, we introduce you, only with your yes. Free.

Create my profile

Mercyhealth openings, sent to you weekly

Each week we send the newest postings from Mercyhealth's own careers site, along with similar openings at other hospitals and care employers. It costs nothing and you can stop anytime.