Patient Ambassador (Non-Exempt)
MercyMercy Hospital Northwest Arkansas (Rogers, AR)Part timePosted 2w agoStill open, checked every nightWorkplace injuries
Mercy Hospital NW Arkansas in Rogers reported 72 work injuries and illnesses to OSHA for 2025 over 2,732,818 hours worked: 5.3 per 100 full-time workers, against 5.1 per 100 full-time workers at general hospitalsnationwide. 1 of them describes violence by a patient, resident or client in the case's own words. This is the employer's own report. Workplace injuries by employer.
Medicare rating of Mercy Hospital Northwest Arkansas
Medicare gives Mercy Hospital Northwest Arkansas 5 of 5 stars (Jul 2026; Arkansas's hospitals average 2.8). 76% of its patients said their nurses always communicated well (the middle US hospital: 79%). Patients' ratings of their care, not employees' of the job. Its other hospitals · Arkansas hospitals by rating.
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About the job
Find your calling at Mercy!
Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details
MINIMUM REQUIRED
Experience:
Certifications: Food Handlers within 90 days of hire.
Other skills & knowledge:
Able to communicate effectively in English, both verbally and in writing.
Interest in learning new skills and growth of your role in the department.
PREFERRED
Education: High School Diploma or Equivalent.
Other skills & knowledge:
(skills, knowledge, abilities)
Additional languages preferred.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
From Mercy's job posting, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Mercy
Mercy is a health system with 55 (source: Mercy, About Mercy) acute care and specialty hospitals, more than 1,000 (source: Mercy, About Mercy) physician practice and outpatient locations and 50,000+ (source: Mercy, About Mercy) caregivers in Arkansas, Illinois, Kansas, Missouri and Oklahoma. Source: Mercy, About Mercy
Based in Chesterfield, MOHires in Missouri, Arkansas, Oklahoma, KansasPay on its listings: 3% of its open jobs state an hourly rate
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