Centralized Scheduler I - Pre-Access- Days - FT

The Centralized Scheduler is responsible for scheduling patient appointments, procedures, diagnostic therapy, and other treatments; answering general inquires, and providing general information. The Scheduler will maintain electronic health records by entering accurate patient and scheduling information.

• Coordinates and schedules various patient procedures and appointments
• Schedules patient procedures, diagnostic therapy, tests, treatments, and appointments at the request of the physician, provider, or patient
• Provides patient or family service instructions prior to appointment and post-procedure instructions as directed by the providing department
• Collaborates with the interdisciplinary staff to coordinate and schedule procedures and tests
• Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments
• Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible
• Cancels and reschedules patients as requested by patient, provider, or staff
• Consistently reviews the daily and future schedules to ensure accuracy and prevent a delay in service to patients
• Fulfills support responsibilities which may include sending and receiving patient medical records and referral information
• Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information
• Enters and verifies all required information on the patient profile is complete and accurate
• Completes pre-registrations including insurance verification
• Verifies patient billing information
• Responsible for transcribing and scanning all orders into the electronic health system
• Enters patient communication notes and provided instructions in the electronic medical record

Education

• High School or GED

Experience

• 1 year of experience in an administrative or clinical role in a medical office or healthcare setting

Skills

• Excellent verbal and written communication skills
• Multitasking, time-management, and organization