Sr. Director-Nursing Services (Critical Care and Med-Surg)

Position Title: Senior Director of Nursing Services Position Code: DirNsgSvcs-8035

Department: Nursing Reports to: Chief Nursing Officer

Oracle Title: Sr. Director-Nursing Services-8035 Safety Sensitive: ☒ Yes ☐ No

Exempt Status: ☒ Yes ☐ No

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Organize, plan, direct, and evaluate nursing functions and activities across assigned clinical areas in alignment with organizational and nursing strategic goals.
• Assess nursing infrastructure and workflows, identifying opportunities to improve patient outcomes, throughput, and satisfaction.
• Promote interdisciplinary collaboration to optimize patient care delivery and care transitions.
• Advance professional nursing practice by supporting evidence-based standards, nursing-sensitive indicators, and patient safety initiatives.
• Partner with nursing and quality leaders to monitor outcomes, identify trends, and implement improvement strategies.
• Support the development and sustainability of education, competency, and professional practice models for nursing staff.
• Provide leadership, coaching, and mentorship to Directors, Managers, and other nursing leaders.
• Support recruitment, retention, engagement, and succession planning across nursing leadership and frontline teams.
• Foster a culture of accountability, teamwork, respect, and professional growth.
• Participate in performance management, including goal setting, evaluations, and corrective action as needed.
• Collaborate with nursing and finance leaders to manage budgets, staffing models, and resource utilization.
• Support productivity targets and staffing effectiveness while maintaining quality and safety standards.
• Assist in monitoring reports and operational metrics relevant to nursing performance and compliance
• Ensure nursing operations comply with regulatory, accreditation, and organizational requirements.
• Support survey readiness and corrective action planning as needed.
• Maintain confidentiality and ethical standards in all aspects of leadership and operations.
• Performs other duties as assigned to support overall effectiveness of department and organization.

Qualifications

Education: Master’s Degree in Nursing, Healthcare Administration or related field OR Bachelor of Science in Nursing degree while currently working on Master’s degree with a defined graduation date.

Experience: Minimum of 5–10 years of progressive nursing leadership experience, including director-level responsibility.

Certification: BLS through the American Heart Association or American Red Cross.

License: Current unrestricted Arizona RN license or compact RN license with the expectation of obtaining an Arizona RN license within 90 days of employment.

Knowledge, Skills, and Abilities

• Strong leadership, communication, and relationship-building skills.
• Ability to analyze data, manage change, and drive performance improvement.
• Thorough understanding of nursing practice standards, patient safety principles, and regulatory requirements.
• Proven ability to lead through influence and collaboration Strong experience with windows based computer applications to include but not limited to Excel, Word, PowerPoint and Outlook
• Strong organizational skills
• Able to handle multiple priorities simultaneously

Preferences

Education: Master’s of Science in Nursing with certification i.e. Certification in Executive Nurse Practice (CENP).

Experience

• Experience in acute care or multi-service hospital environments.
• Formal leadership training or certification

Certification: N/A

License: N/A

Knowledge, Skills, and Abilities: N/A

Special Position Requirements

Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues

Work Requirements

• Able to assist with the movement of an adult patient weighing up to 300 lbs.
• Able to care for patients with infectious diseases.
• Ability to sit for 3-5 hours per day.
• Able to stand for 3-5 hours per day.
• Ability to walk for 3-5 hours day.

ACKNOWLEDGEMENT:

This job description applies to all KHI facilities and is representative of the essential job duties this position will perform. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Date Staff Position Description Created / Revised: 7/16/2019; 11/30/2020 2/26/2026

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